✨ AI Insights & Summary
ECENT GmbH is seeking a motivated Werkstudent (Working Student) for their rapidly growing Event Management Platform, ERADIANT, based in Munich. This hybrid role offers a fantastic opportunity to gain hands-on experience in technical operations, customer support, and platform development within a dynamic startup environment. If you have a solid understanding of databases, a passion for customer service, proficiency in TypeScript and React/Next.js, and a keen eye for UI/UX, this position provides significant responsibility, learning opportunities, and a potential path to full-time employment.
About ECENT GmbH & ERADIANT
ECENT is a young and dynamic event agency specializing in innovative and sustainable events. With a founding team full of ideas and energy, we aim to create unforgettable yet sustainable events. We work flexibly but personally. With ERADIANT, we are building a fast-growing Event Management Platform designed to help event managers plan events easily and efficiently. ERADIANT offers ticketing, speaker, contact, and program management, automated mass mailings, and seamless CRM integration.
The Role: Werkstudent*in (Working Student) - Technical Operations & Support
We are looking for support in Technical Operations & Support with a clear focus on implementing custom solutions for projects, providing technical support, and managing the deploy infrastructure for ERADIANT. This role is ideal for a student eager to contribute to a growing product and gain practical experience.
Responsibilities
- Technical Support & Communication: Serve as the primary point of contact for customers with technical questions or issues regarding the ERADIANT platform.
- Server Administration: Manage and maintain server infrastructure.
- Development: Independently handle project-specific customizations and plan new features.
- Optimization: Improve support processes and documentation for an enhanced user experience.
Qualifications
- Good understanding of databases (RLS, Postgres/Supabase).
- Service Mindset: Enjoy direct customer contact and problem-solving.
- Tech Stack: Proficient with TypeScript, React/Next.js (or similar).
- Server Administration: Experience with Docker Swarm, Traefik.
- Experience in securely handling production systems.
- Web Design: A good eye for modern web design and user-friendly UI/UX.
- Language Skills: Very good German (C2 level) for customer support and very good English skills.
- Work Style: Structured, proactive, and independent working style; solution-oriented thinking is a given.
- Commitment: Desire to grow with the team long-term, commitment for at least 9 months (with potential for full-time takeover), and regular presence in the Munich office.
- Familiarity with Git and efficient, secure use of AI agents.
- Academic Background: Currently enrolled as a student in Germany.
Benefits
- Short decision-making paths and significant autonomy.
- Innovative team with strong team spirit.
- Varied role offering extensive learning opportunities.
- Flexible working hours.
- Possibility of partial remote work.
- Work in a startup focused on sustainability and innovation.
- Long-term perspective: Option for full-time takeover upon successful collaboration.
- Regular team events.
- MacBook provided for work.
- Wellpass or Givve card (€50 monthly).
Framework Conditions
- Salary: €17-€20 per hour (depending on prior experience).
- Hours: 15-20 hours per week.
- Location: Munich (hybrid).
- Duration: Minimum 9 months.
Application Process: Please send your CV and a concise introductory video (1-2 minutes) answering: 1. Your experience in server admin, databases, our tech stack, and customer interaction (with concrete examples). 2. Why you are interested in this position. Send applications via email to konakt@ecent.eu.