Technical Implementation Analyst - Carrier Product

Pathpoint is the full-service wholesaler simplifying the E&S insurance landscape with transparent, efficient, and scalable solutions. Powered by cutting-edge technology and seasoned E&S expertise, we are modernizing the end-to-end process to mirror the admitted experience. Our approach empowers brokers with direct access to E&S success and maximizes value for insureds. Pathpoint’s team of experts and technologists continuously strive for greater efficiency and new opportunities, helping thousands of brokers grow their business.

About the Role

As a Technical Implementation Analyst on the Carrier Product team, you will be instrumental in translating carrier underwriting guidelines and APIs into actionable requirements for Pathpoint's platform. You will collaborate closely with Engineering, Product, Underwriting, Operations, and carrier partners to ensure our integrations are accurate, up-to-date, and seamlessly align with agent workflows. This role uniquely blends technology and insurance, requiring a deep understanding of both domains.

What We Look For

• 2-3 years of experience as a technical analyst, implementation analyst, or business systems analyst, preferably within the insurance, financial services, or technology sectors.
• Exceptional detail-orientation and rigor in documenting requirements, with a proven ability to produce clear specifications for engineering teams.
• Working knowledge of REST APIs and tools such as Postman and Bruno; comfortable reading API documentation and validating responses.
• Proficiency in aggregating and interpreting data from diverse sources.
• Comfortable and adept at using AI tools (e.g., ChatGPT, Claude, Cursor) to accelerate research, requirements writing, and API analysis, with a drive for continuous improvement.
• Strong communication and organizational skills, with a demonstrated ability to prioritize tasks and ensure follow-through.
• A self-starter mentality, capable of quickly assimilating new tasks, tools, and processes.
• Commercial insurance experience (e.g., general liability, property) is preferred.

What You’ll Do

• Translate complex carrier underwriting guidelines and API documentation into clear, concise engineering requirements.
• Evaluate carrier APIs against Pathpoint’s platform, identifying gaps, edge cases, and necessary field mappings prior to development.
• Document, prioritize, and meticulously track requirements across carrier underwriting guidelines, engineering tickets, and internal knowledge bases.
• Build and execute comprehensive Quality Assurance (QA) test plans for carrier integrations, partnering with engineering to ensure builds precisely match specifications.
• Maintain ongoing carrier integration health by proactively surfacing API issues, ingesting carrier guideline changes, and transforming them into actionable updates.
• Collaborate effectively with Underwriting, Sales, and Operations teams to confirm that carrier business logic is accurately reflected in our agent-facing experience and to support internal workflows.

What We Offer

• Comprehensive insurance coverage, with some plans provided at no cost.
• Competitive compensation, equity, and a robust total rewards package.
• 401(k) plan with an annual company match.
• 20 days of Paid Time Off (PTO), increasing to 25 days after 2 years of service.
• Opportunities for professional development.
• A remote-first working environment with dedicated investments in in-person collaboration.
• Annual $500 home office stipend.
• Monthly $75 internet stipend.
• Generous paid parental leave.
• The unique opportunity to grow within an early-stage, tech-enabled insurance startup.

About Pathpoint

Pathpoint’s Values:

• Hard Problems Drive Us: We are motivated by the challenge of modernizing the insurance industry.
• We Start with Why: We prioritize understanding customer needs and use data to challenge assumptions.
• We Take Ownership and Accountability: We empower our team members with high ownership and accountability, enabling decisive action.
• We Work Together: We believe that collective team efforts are essential for building and maintaining customer value.
• We Move Forward: We value persistence through adversity and believe in the importance of speed.

Notes:

• Visa sponsorship is not available for this position. Applicants must confirm eligibility to work in the U.S. without future sponsorship.
• Pathpoint is an equal opportunity employer committed to diversity, inclusion, and belonging. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Pathpoint may utilize AI tools in the hiring process for application review, resume analysis, and response assessment. These tools assist the recruitment team but do not replace human judgment. Final hiring decisions are made by humans. Contact us for more information on data processing.