Head of Amazon & Marketplaces

STERRY is a dynamic growth marketing agency focused on driving crowdfunding and e-commerce success, with a track record of generating over $100 million in online revenue through performance-driven strategies.

Role Summary

As the Head of Amazon & Marketplaces, you will be responsible for the company's presence and revenue performance across third-party marketplaces, primarily Amazon, but also including platforms like Lazada, Shopee, and TikTok Shop. This role encompasses strategy, operations, profitability, and growth for all marketplace channels.

Department

E-Commerce / Digital Sales

Reports to

CEO / Head of E-Commerce

Key Responsibilities

Strategy & Growth

• Define and execute the marketplace channel strategy aligned with overall business goals.
• Identify new marketplace opportunities and lead expansion into new platforms.
• Own revenue and margin targets for all marketplace channels.

Amazon Operations

• Manage Seller Central / Vendor Central account health and performance metrics.
• Oversee product listings, A+ content, and brand store.
• Lead Amazon advertising (Sponsored Products, Brands, Display) and manage ad spend/ROAS.
• Handle FBA logistics, replenishment planning, and IPI score management.

Catalog & Content

• Own listing optimization (titles, bullets, descriptions, keywords, images).
• Coordinate with marketing/creative teams for content production.
• Manage pricing strategy, including competitive repricing.

Commercial & Financial

• Manage marketplace P&L — track fees, ad spend, COGS, and net margin.
• Report on key metrics: revenue, conversion rate, ACOS/TACOS, BSR, Buy Box %.
• Identify and resolve profitability leaks (returns, chargebacks, fee structures).

Team & Cross-Functional

• Manage a small team (marketplace specialist, content coordinator, ads analyst).
• Collaborate with supply chain for inventory forecasting.
• Work with finance on reconciliation and marketplace payouts.

Why Join STERRY?

• Be part of a global, fast-moving agency that pushes creative and digital boundaries.
• Work alongside a diverse and collaborative team.
• Receive support to help you grow your skills and career.

If you're ready to make an impact and grow in a collaborative environment, we encourage you to apply!