Payment Processing and Data Administrator

About IQ-EQ

IQ-EQ is a leading Investor Services group providing end-to-end administration, accounting, reporting, and regulatory and compliance services to the investment sector worldwide. With a global workforce of over 6,500 employees across 24 jurisdictions and assets under administration exceeding US$857 billion, IQ-EQ serves 13 of the world's top-15 private equity firms. Their services are supported by a commitment to ESG, best-in-class technology, and a focus on building trusted partnerships through technical expertise and deep client understanding. Their group purpose is to power people and possibilities.

About the Role

This role provides essential support in payment processing and data administration, focusing on routine and straightforward transactions. The position is designed to build foundational knowledge of core banking systems, processes, and controls while maintaining accuracy and efficiency in day-to-day operations.

Key Responsibilities

• Process standard payment transactions in line with established procedures and controls.
• Maintain and update basic system data, ensuring accuracy and data quality.
• Follow checklists and guidelines to minimize operational risk.
• Respond to routine client queries and support basic transaction requests.
• Ensure accurate record-keeping and timely completion of time reporting.

What We Offer

• Comprehensive Remuneration: Motivating financial packages based on market rates, proportionate to qualifications, experience, and skills.
• Wellbeing: Additional social benefits including HMO coverage (Day 1) for the employee and 2 dependents, plus group life and accident insurance.
• Annual Leave: 26 days of paid leave.
• Hybrid Working Arrangement: Flexible working arrangements are available to support an excellent work-life blend.
• Support and Development: Access to the right training, tools, and development plans for continuous growth.

Qualifications

• Experience: 0–1 year of experience in payment processing, banking, or administrative support, with basic knowledge of financial transactions.
• Skills: Proficiency in payment/banking systems and strong data entry skills with a focus on accuracy and data quality.
• Attributes: Strong attention to detail, organization, and time management, including accurate time reporting.
• Communication: Clear communication skills, a customer-focused approach, and the ability to follow procedures while escalating complex issues.
• Mindset: Willingness to learn, adaptable, and committed to continuous improvement.

Our Commitment to You and the Environment

IQ-EQ integrates sustainability into its strategy and operations, focusing on long-term relationships with stakeholders and reducing environmental impact. They foster an inclusive, equitable, and diverse culture, supported by a steering committee. Learning and development programs (PowerU, MyCampus) invest in employee careers, while a hybrid working approach promotes balance and flexibility. IQ-EQ supports over 6,500 employees across 24 countries and is committed to empowering their potential, including initiatives like IQ-EQ Launchpad to support women managers in finance. They are also dedicated to growing client relationships and supporting their objectives, recognizing that client success leads to their own sustainability.