Product Designer (Senior/Lead)

About Monzo

We’re on a mission to make money work for everyone, simplifying traditional banking with innovative products and award-winning customer service. From personal and business accounts to savings, investments, and pensions, Monzo offers a comprehensive suite of financial tools designed to be human, not just functional. Our product is our personality, blending research, empathy, and craft to create memorable customer experiences.

About the Design Team

The Design team at Monzo comprises over 115 designers, researchers, and brand experts dedicated to our mission. Product Design is the largest discipline, with designers embedded in cross-functional squads focused on solving real customer problems at scale. We pride ourselves on designing for "magic moments" and transforming everyday interactions into exceptional experiences.

The Opportunity

We’re growing fast and seeking passionate designers to shape Monzo’s future. This is a significant opportunity to make your mark on a leading digital bank. You will play a key role in setting the long-term design vision, leading large-scale, end-to-end design projects in ambiguous problem spaces, and driving strategic decisions.

What You’ll Do

• Set the long-term design vision and lead large, end-to-end design projects in ambiguous problem spaces across wide product areas.
• Navigate tradeoffs and guide strategic decisions in an opinionated way.
• Raise the bar for design craft and product excellence, ensuring work is a benchmark for quality and innovation.
• Partner with cross-functional leaders to define and execute product strategies.
• Proactively address systemic challenges and reduce complexity.
• Act as a visible ambassador for Design, sharing work and impact across the company.
• Mentor and level up designers, fostering a culture of growth, collaboration, and belonging.

Who You Are

• An expert in your craft with deep expertise in a specific design discipline and strong foundational skills across all product design areas.
• Proven track record of delivering high-impact design work that drives customer outcomes and achieves commercial goals.
• Excellent visual, UI, and interaction skills with the ability to think through complex interaction design.
• Curious about developing your craft and learning new tools, ways of working, and technology.
• Thrive in ambiguity, leading teams in complex, fast-changing environments while maintaining high quality standards.
• A strategic thinker capable of shaping product direction and translating organizational goals into actionable plans.
• A natural collaborator skilled at cross-functional work.
• A role model for resilience, rational decision-making, and effective communication.
• Passionate about growing and shaping the Design team (hiring, onboarding, creating resources).
• Pragmatic and proactive, always looking for ways to improve Design's impact.

What’s In It For You

• Salary: £110,000 - £125,000 + Equity
• Relocation assistance for moving to the UK.
• Visa sponsorship available.
• Location: London or UK Remote (distributed within the UK, with ad hoc meetings in London).
• Flexible working hours.
• £1,000 annual learning budget.
• Home office setup support (Macbooks provided, extra support for remote workers).
• Comprehensive benefits package.

Application Journey

1. 30-minute call with Recruiter.
2. 1-hour craft interview (case study presentation).
3. Two 45-minute interviews (Leadership & Values, Strategy & Impact).

The process typically takes 3-4 weeks. We offer flexibility to accommodate your schedule.

Please submit your application promptly as this role will close once enough applications are received for the next stage.

Equal Opportunities

Monzo is committed to diversity and inclusion, fostering an inclusive environment for all. We are an equal opportunity employer and consider all applicants without regard to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.