Executive Assistant

Executive Assistant

About

Wing is on a mission to redefine the future of work for companies worldwide, aiming to be a one-stop shop for building world-class teams and automating operations.

Responsibilities

• Manage and organize emails, messages, and Microsoft Teams chats, creating prioritized task lists for the executive.
• Gather context and information before escalating matters, filtering urgency and importance appropriately.
• Follow up with staff and clients on behalf of the executive to reduce interruptions and maintain workflow efficiency.
• Attend important client meetings, take notes/transcripts, capture action items, and relay relevant updates to programmers and staff.
• Summarize critical information and updates for the executive.
• Track client requests, project progress, equipment/orders, pending fixes, and follow-ups.
• Monitor Jira ticket updates and coordinate with staff through Microsoft Teams to provide internal client updates.
• Escalate concerns and issues only when necessary.
• Provide executive assistance support, including reminders, calendar awareness, prioritization, and helping determine which meetings require executive attention.
• Help protect the executive’s time through critical thinking, organization, and proactive decision-making.

Requirements

• 5+ years of related experience.
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong customer service mindset with experience handling staff and client communications.
• Proven ability to work independently and think critically.
• Good judgment with the ability to prioritize urgency and importance.
• Proactive, self-managing, and highly organized.
• Experience attending meetings, taking notes, and tracking follow-ups/action items.
• Strong English proficiency (reading, writing, and speaking with a neutral accent).
• Ability to create boundaries and help protect executive bandwidth.
• Experience working in fast-paced work environments.
• Schedule flexibility to occasionally attend important meetings as needed.
• Microsoft Teams (Intermediate Level).
• Experience with JIRA (for checking ticket updates and project status), Mailchimp, ClickUp, Chatwoot is a plus, with willingness to train.