Senior Solutions Engineer

Solutions Engineer

About

At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! Algolia provides the industry’s most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 17,000 companies.

Responsibilities

• Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions.
• Understand and qualify customer goals with KPIs and effectively articulate Algolia’s ability to meet them.
• Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification.
• Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem.
• Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams.
• Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world.
• Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding.

Requirements

• Obsessed with Solving Customer Problems.
• 4+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space.
• Previous software development experience in one or more of the following areas: Front End: JavaScript, TypeScript, React; Back-End: Java, Ruby, Go, Node, Python, Swift/Objective-C.
• Experience with data formats and data transformation.
• Great oral and written communication skills.
• Superior organizational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail.
• Experience at our current stage and beyond ($150-300M+ ARR range, high growth, lots of change and building internal infrastructure).
• Additional European languages such as Italian and Spanish (Nice to have).
• A background in the search industry or e-commerce (Nice to have).
• Specific knowledge in frameworks Magento, Shopify, Salesforce Commerce Cloud, commercetools and alike (Nice to have).
• Familiarity with emerging concepts in agentic AI systems (e.g., autonomous reasoning, tool use, or multi-agent orchestration) (Nice to have).
• Knowledge in Analytics, SEO (Nice to have).