BizOps Junior Associate (Student Position)

BizOps Student

About

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. We bring daily operations and team communication into one intuitive app, empowering frontline teams to work smarter, stay connected, and operate with greater efficiency. Backed by significant investment, Connecteam is rapidly expanding worldwide.

We are looking for a BizOps Student to support the day-to-day operations of our GTM organization. This is a hands-on, system-focused role working closely with BizOps Managers across Sales, SDR, and Customer Success. You will help ensure our CRM and operational systems are accurate, reliable, and running smoothly, building the foundations that allow the team to scale. The role is execution-first, with a strong focus on data quality, system monitoring, and structured problem-solving, offering a clear path to grow into a full BizOps role.

Responsibilities

Data & System Quality (Core Responsibility)

• Monitor CRM data accuracy and consistency (contacts, deals, meetings, ownership, etc.).
• Identify and fix basic data issues, and flag deeper/systemic problems.

Tier-1 Operational Support:

• Assist in investigating and troubleshooting common CRM and workflow issues (routing, meetings, lifecycle, etc.).
• Support BizOps in maintaining day-to-day operational stability.

Monitoring & Alerts:

• Monitor recurring operational signals and flag anomalies or patterns.
• Build and maintain views, lists, alerts, and dashboards to surface issues early.

Process & Workflow Execution:

• Support setup and maintenance of workflows, playbooks, properties, and segments in CRM.
• Assist in testing and validating changes before rollout.

Documentation & Knowledge Base:

• Create and maintain clear documentation (SOPs, playbooks, system logic).
• Structure and organize BizOps knowledge base for scale and future onboarding.
• Translate recurring issues into reusable guides and checklists.

Continuous Improvement Support:

• Identify recurring issues and suggest improvements.
• Maintain a running log of friction points and opportunities.
• Support small internal projects that improve visibility, quality, or efficiency.

Requirements

• Student with at least 2 semesters remaining.
• Available to work ~24 hours per week (3 full days).
• Detail-oriented and structured, with strong analytical thinking.
• Curious and quick to learn new systems and tools.
• Reliable and accountable — you follow through and close loops.
• Comfortable with hands-on, sometimes repetitive work.
• A team player with a low ego, strong ownership, and openness to feedback.
• Clear and structured communicator (English required).