Senior Customer Engineer

About Collibra's Customer Engineering Team

Collibra is shaping the future of data management for leading organizations worldwide, enabling customers to connect the right data and insights for all Data Citizens. We are building a team of exceptional individuals to help us achieve this vision. As a Senior Customer Engineer, you will be the driving force behind bringing Collibra's product and vision to life for our customers and prospects. You will establish knowledgeable and trusted relationships from day one, serving as a thoughtful technical advisor.

Within the Global Specialist team, you will partner closely with other Customer Engineers to provide deep technical expertise throughout the entire customer journey, both pre- and post-sale. This is an essential and highly respected role within Collibra's sales organization, requiring collaboration and relationship-building across functions and geographies to ensure the success of the larger team.

This is a remote role based in the USA.

Senior Customer Engineers at Collibra are responsible for:

• Providing timely technical expertise on Collibra's products to customers, prospects, partners, and internal teams.
• Mapping solutions to value across large and dynamic customers, bridging both business and technical requirements.
• Advising and supporting customers’ technical stakeholders to accelerate Collibra adoption and value realization.
• Creating and maintaining lab environments and playbooks for successful technical demonstrations and evaluations by peers and partners.
• Collaborating with the Product team by providing early product feedback and sharing field observations and customer insights to enhance competitive advantage.

You have:

• 2+ years in a Customer Engineering, Solutions Engineering, or technical customer-facing role supporting enterprise software, with 4+ years total experience in the data ecosystem.
• A strong understanding of two or more of the following disciplines: data governance, data catalogs, data integration, data quality, and data privacy platforms, specifically how they serve as the critical foundation for "AI-ready data".
• Familiarity with modern cloud data infrastructure, including leading PaaS providers, Data Lakes, Lakehouses, Cloud Warehouses (e.g., Snowflake, Databricks), and API-driven integration platforms.
• Hands-on experience configuring, integrating, and troubleshooting complex enterprise software solutions.
• A bachelor’s degree or equivalent related working experience is required.
• This position is not eligible for visa sponsorship.

You are:

• An effective communicator who can explain complex technical concepts clearly to both technical and business audiences.
• Able to understand customer business needs and identify the technical solutions that support meaningful business outcomes.
• Comfortable presenting and sharing expertise with highly skilled technical audiences.
• Motivated by continuous learning and excited to deepen your understanding of both customer challenges and emerging technologies.
• A collaborative team player who works effectively across sales, product, and engineering teams to drive outcomes.
• Willing to travel up to 20%.

Measures of Success:

• Within your first month, you will be able to clearly explain the value of the Collibra platform and understand key concepts and terminology related to it.
• Within three months, you will be able to conduct product demonstrations and present solutions aligned to customer value with minimal support.
• Within six months, you will achieve two Collibra certifications and be able to explain, present, set up, configure, and troubleshoot Collibra Platform integrations with external systems.
• Drive operational excellence by ensuring the sales process runs smoothly and efficiently.

Compensation for this role:

The standard base salary range for this position is $140,000 - $175,000 per year. This position is eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.

In addition to base salary, we offer equity ownership at every level, bonus potential, a Flex Fund monthly stipend, pension/401k plans, and more.

Benefits at Collibra:

Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra’s benefits.

We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra.

At Collibra, we’re proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone.

With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form.