Pacvue - VP, AI Strategy & Delivery

About Pacvue:

Pacvue is the leading Commerce Operating System, unifying retail media, commerce management, and advanced measurement across over 100 global marketplaces, including Amazon, Walmart, and Target. Through our enterprise (Pacvue) and SMB (Helium 10) platforms, we empower over 70,000 brands, agencies, and sellers with AI-driven insights and technology to succeed in the dynamic commerce landscape. At Pacvue and Helium 10, we foster careers that empower industry leadership, innovation, and personal growth within an inclusive global community redefining the future of commerce.

About the Role:

Pacvue is seeking a VP, AI Strategy & Delivery to spearhead our AI strategy and execution across AI Labs, Pacvue Agent, and Machine Learning. This pivotal role demands outstanding technical expertise, the ability to inspire customers, and exceptional talent development skills. Reporting to the Chief Product Officer, you will scale Pacvue’s global AI and Data Science organization as we evolve into an AI-first commerce media platform. You will build upon our strong AI and Data Science foundation (primarily in the US & China), partnering with existing leaders to refine strategy, enhance customer impact, and scale AI capabilities. This is a customer-facing role, where you will represent Pacvue’s AI strategy to customers, agencies, partners, and the broader commerce media ecosystem, demonstrating how AI can drive improvements in media decisioning, workflow automation, measurement, optimization, and business outcomes.

Responsibilities:

• Represent Pacvue’s AI Vision with Customers:
• Serve as a senior customer-facing voice for Pacvue on AI, machine learning, Pacvue Agent, agentic workflows, automation, measurement intelligence, and the future of commerce media.
• Engage directly with enterprise brands, agencies, retailers, and strategic partners to understand their AI priorities, concerns, workflow gaps, and adoption barriers.
• Support executive briefings, customer advisory boards, strategic sales conversations, industry events, and thought leadership.
• Translate customer feedback into AI strategy, experimentation themes, product priorities, and roadmap decisions.
• Lead and Scale AI / Data Science:
• Lead Pacvue’s AI, ML, and Data Science organization across experimentation, applied models, recommendations, optimization, measurement intelligence, forecasting, workflow automation, and agentic AI.
• Partner closely with existing AI and Data Science leaders to scale the organization, strengthen execution, and increase AI impact across customer-facing products.
• Create operating clarity across AI Labs, production ML/AI, Data Science, Pacvue Agent, and agentic workflows, ensuring clear ownership, priorities, evaluation criteria, and product impact.
• Ensure AI, ML, and Data Science teams are aligned, focused, and executing seamlessly. Building a world-class AI team is paramount.
• Accelerate Pacvue Agent and Agentic AI:
• Accelerate Pacvue Agent as a core AI experience across the platform, directing the team and helping customers move from insight to action through trusted, explainable, workflow-embedded AI.
• Lead Pacvue’s agentic AI strategy across customer workflows, internal productivity, decision support, and governed automation.
• Define where AI should recommend, explain, act, escalate, and learn within customer and internal workflows.
• Partner with Product Growth and Customer Success to ensure AI capabilities are adopted, trusted, and connected to measurable customer outcomes.
• Own AI Labs and Experimentation:
• Lead AI Labs, focused on rapid experimentation, prototyping, and validation of emerging AI capabilities.
• Identify high-potential AI use cases, test them quickly, and determine which should graduate into production roadmaps.
• Create a disciplined experimentation model balancing speed, customer value, feasibility, responsible AI practices, and business impact.
• Advance ML/AI and Data Science Capabilities:
• Own the product and technical direction for ML, AI, and Data Science capabilities across recommendations, optimization, forecasting, measurement intelligence, workflow automation, and performance insights.
• Partner with Product, Engineering, and AI/DS leaders to transform models and AI capabilities into reliable, scalable, explainable product experiences.
• Drive decisions around model quality, explainability, trust, governance, evaluation, and adoption.
• Partner Across Product and GTM:
• Work closely with Media, Product Growth, Retail Media, Measurement, Platform, Engineering, Sales, Customer Success, and Marketing teams to integrate AI into Pacvue’s highest-value product areas.
• Help translate AI capabilities into clear customer narratives, business value, packaging, and differentiated market positioning.
• Ensure AI is embedded into core product workflows rather than treated as a standalone feature.

Skills & Qualifications:

• 10+ years of experience in AI, ML, Data Science, product leadership, enterprise software, ad tech, commerce media, or related fields at a global level.
• Experience leading AI, ML, or Data Science teams within a product-led organization, with a track record of turning advanced technical capabilities into scalable customer-facing products.
• Experience leading senior technical and product leaders, with the ability to coach, amplify, and scale existing teams.
• Strong understanding of applied AI, machine learning, generative AI, agentic workflows, recommendation systems, optimization, forecasting, measurement, or decisioning platforms.
• Strong customer-facing executive presence, with the ability to explain AI clearly to senior brand, agency, retailer, and partner stakeholders.
• Strong product judgment, including the ability to distinguish high-value AI use cases from low-value demos.
• Excellent communication skills, with the ability to make AI understandable, credible, and actionable.
• Willingness to travel for customer-facing events and meetings, as well as regular trips to China to meet with key technical team members.

Benefits:

• Flexible Paid Time Off
• Paid Holidays and Floating Holidays
• Medical, Dental, Vision, FSA, HSA with employer contribution, Life Insurance and Pet Insurance
• 401k with Employer Match
• Up to 2 Days of Paid Time Off to Volunteer with a 501c Organization
• Paid Parental Leave
• Company-subsidized membership to Wellhub and Peloton
• Fertility and family-building support through Carrot

Compensation:

The annual base salary range for this position is $250,000-$310,000 USD. The actual salary will vary based on applicant experience, skills, abilities, internal equity, and market data for their location. This position is also eligible for an additional annual bonus compensation through Pacvue’s incentive plans.