Loan Processor

Mortgage Loan Processor

Company: Truehold
Location: Not specified (Implied remote/distributed)

About Truehold:
Truehold is a leading platform at the intersection of real estate and finance, with over 200 employees operating across 15+ markets. We are building a best-in-class mortgage operation focused on investor and DSCR lending, combining institutional rigor with startup speed.

About the Role:
This role offers a competitive base salary and is a key operational hire within a growing business line. We are seeking an entrepreneurial and execution-driven individual who thrives in a fast-moving environment. You will take ownership of loan files end-to-end and be motivated to help shape and scale Truehold’s mortgage processing function.

Key Responsibilities:

• Process DSCR and investor mortgage loans from initial disclosure through closing.
• Review, verify, and organize borrower, property, and third-party documentation to ensure complete loan files.
• Calculate and validate DSCR metrics, rental income, and cash-flow inputs in accordance with lender guidelines.
• Submit loan files to underwriting and manage underwriting conditions through final approval and clear-to-close.
• Collaborate closely with loan officers, wholesale account executives, underwriters, borrowers, title/escrow, appraisers, and other third-party vendors.
• Track loan milestones, follow up on outstanding conditions, and proactively resolve issues to keep loans moving.
• Maintain accurate loan notes, document tracking, and status updates in the loan origination system and lender portals.
• Ensure compliance with investor requirements, internal policies, and applicable regulatory standards.

Required Qualifications:

• 2+ years of mortgage loan processing experience.
• Strong understanding of mortgage documentation, underwriting conditions, and closing requirements.
• Demonstrated proficiency with wholesale broker portals.
• Comfort with investor documentation, rental income, and cash-flow analysis.
• High attention to detail and strong organizational skills with the ability to manage several loans simultaneously.
• Professional written and verbal communication skills.

Preferred Qualifications:

• Experience with DSCR and real estate investor loan products.
• Experience with non-agency or non-QM investor lending.
• Experience working in a high-volume and/or scaling mortgage operation.

We Provide:

• Competitive compensation and benefits.
• Marketing and brand presence in the investor ecosystem.
• Entrepreneurial environment with opportunity to grow with a rapidly scaling mortgage platform.
• Exposure to a high-volume investor and SFR lending ecosystem.

Disclaimer: Due to the nature of this role, final candidates may be subject to additional background screening, including a credit report, where permitted by law.