Test Manager MS Dynamics (Contract)

Associate, CRM & CMS Transformation

Delta Capita is a global managed services, consulting, and solutions provider, part of the Prytek Group. We specialize in reinventing the financial services value chain through technology-based mutualized services.

About the Role

Delta Capita is seeking an Associate to support a strategic CRM and CMS transformation program, primarily focused on Microsoft Dynamics with additional CMS capabilities. This role offers a significant opportunity to contribute to a high-impact implementation and subsequent post-go-live support. You will be instrumental in leading User Acceptance Testing (UAT), coordinating defect management, and serving as a liaison between business stakeholders and technical teams.

Key Responsibilities

• Lead and manage end-to-end UAT processes, including test planning, script review, execution, and defect tracking.
• Coordinate with business stakeholders and technical teams for timely issue resolution.
• Maintain clear documentation, reporting, and status updates for governance forums.
• Support data migration and system readiness activities prior to go-live.
• Provide insights and analysis to optimize system functionality and business processes.
• Develop UAT reporting and dashboards (e.g., Power BI) to track progress and risks.
• Deliver post-go-live support, acting as the first point of contact for user queries and issues.
• Triage and manage enhancements, defects, and support requests with external vendors.
• Assist with user training and ongoing system adoption.
• Support project administration and coordination.

Required Skills and Experience

• Hands-on experience with Microsoft Dynamics (CRM).
• Exposure to CMS platforms (ideally Kentico or similar).
• Proven experience in UAT management (test planning, script creation, execution).
• Strong analytical and problem-solving skills, with experience in data handling and process analysis.
• Experience with Jira, Excel, and structured defect tracking processes.
• Familiarity with Power BI or similar reporting tools is advantageous.
• Strong stakeholder management and communication skills.
• Ability to work across multiple teams and manage competing priorities.
• High attention to detail and strong organizational skills.
• Exposure to financial services or capital markets is advantageous but not essential.

Working Conditions

• This is a 6-12 month contract position.
• Location: London.
• Work mode: Hybrid.
• A valid working permit for the UK is mandatory.

Delta Capita is an equal opportunity employer committed to diversity and inclusion. Reasonable accommodations will be provided for individuals with disabilities during the application and interview process.