Manager, WCB Disability

Manager, WCB Disability Management

Company: Dexterra Group
Location: Canada (National)

Company Overview

Dexterra Group is a fast-growing, publicly listed company (TSX:DXT) with a broad presence across North America. We are committed to providing fulfilling opportunities in a culture that promotes stability, diversity, inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, our companies have been dedicated to serving North American clients, creating and managing built environments vital to our economy and communities. Our motto is: "Work That Matters, People Who Care."

Job Description

What's The Role?

Dexterra is seeking a Manager, WCB Disability Management to lead our national disability management strategy. You will support operational teams and elevate the delivery of consistent, effective, and compliant programs across the business. Our people are at the core of everything we do, and this role is key to building stronger, more connected programs that support our teams in meaningful ways.

What You'll Do

Lead Disability Claims Management & Program Delivery

• Oversee the full lifecycle of work-related injury claims across all provinces.
• Provide leadership, mentorship, and training to the Disability Management team.
• Partner with operational leaders to drive alignment and engagement with disability programs.
• Act as a key point of contact for internal and external stakeholders, including compensation boards.

Drive Strategy, Improvement & Governance

• Design, implement, and continuously improve disability management programs and processes.
• Develop policies, procedures, and cost management strategies (including appeals and objections).
• Identify opportunities to enhance program effectiveness and drive cost efficiencies.
• Lead the development of corporate and divisional disability management improvement plans.
• Manage and monitor the corporate disability management budget.

Build Systems, Reporting & Insights

• Lead the development of systems to track, trend, and report on incidents and claims.
• Maintain performance metrics and provide insights to leadership.
• Support board-level and executive reporting related to disability management.

Lead People & Strengthen Partnerships

• Manage, coach, and develop a high-performing Disability Management team.
• Collaborate cross-functionally with HR, Finance, Payroll, and HSE stakeholders.
• Contribute as a key member of the HSE leadership team, helping shape best-in-class programs.

Qualifications

Who We're Looking For

• A Great Attitude!
• 5+ years of experience in Disability Claims Management.
• 5+ years of people leadership experience.
• 5+ years of experience in Health, Safety & Environment (HSE).
• Post-secondary education in Disability Management, Occupational Health & Safety, or a related field.
• Strong knowledge of provincial, territorial, and federal workers’ compensation legislation.
• Advanced communication, stakeholder management, and problem-solving skills.
• Experience developing programs, processes, and reporting frameworks.
• Strong analytical mindset with attention to detail and a focus on continuous improvement.
• High level of professionalism, integrity, and sound judgment.

Nice to Have

• Bilingual (English/French).

Additional Information

What's In It For You?

• Be part of an important and growing industry.
• Award-winning safety culture.
• Flexible Hybrid work model.
• Supportive team environment with opportunities for growth.
• Employee Referral Program.
• Certified as a "Great Place to Work 2025-2026".

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. Accommodation is available upon request at all stages of the selection process.