Senior Strategic Partner Manager

About Wing

Wing offers drone delivery as a safe, fast, and sustainable solution for last-mile logistics. We design, build, and operate our aircraft, providing drone delivery services on two continents. Our mission is to create the preferred means of delivery for the planet. Join us to do the greatest work of your life.

About the Role

Wing is seeking a Senior Strategic Partner Manager to join our Partnerships team. This role is based remotely in the United States. You will be the strategic, collaborative, and analytical quarterback for our top-tier enterprise partnerships, owning the post-sign relationship by driving deep partner integration, joint business planning, operational excellence, and contract expansions. We are looking for an entrepreneurial owner who can navigate complex, multi-stakeholder environments and proactively solve operational bottlenecks, acting as the bridge between Wing’s technology and our partners’ real-world operations.

What You’ll Do

• Cultivate & Own Enterprise Relationships: Serve as the trusted, primary advisor for executive stakeholders across key verticals, including Retail, QSR, and emerging sectors.
• Drive Strategic Account Growth: Identify and execute expansion opportunities (e.g., new locations, new product categories, marketing initiatives) within your existing portfolio to drive mutual volume and revenue growth.
• Project Manage Launches & Integrations: Lead the end-to-end onboarding and launch of new partner locations or services, ensuring a seamless operational transition for both the partner and Wing.
• Negotiate & Renew Agreements: Navigate complex contract renewals and commercial restructures to ensure a win-win partnership design.
• Translate Data into Action: Gather and analyze performance insights, consumer behavior, and operational metrics to lead regular, data-driven business reviews (QBRs) with partners.
• Advocate Internally & Cross-Functionally: Collaborate closely with internal Wing teams (Product & Hardware/Software, Operations, Marketing, Legal & Finance) to champion your partners’ needs, shape the product roadmap, ensure operational excellence, co-design promotional campaigns, and manage commercial compliance.

What You’ll Need

• 8+ years of experience in strategic account management, partner success, management consulting, or strategic partnerships, ideally within last-mile logistics, retail, QSR, or technology sectors.
• Proven success managing, retaining, and expanding complex, multi-million dollar enterprise accounts and executive relationships.
• Strong operational and project management experience coordinating complex cross-functional projects, such as technical integrations or multi-site rollouts.
• Analytical fluency with the ability to dissect complex data, extract actionable insights, and build compelling narratives using presentation and data visualization tools.
• Commercial acumen with experience negotiating contract terms, SLAs, and complex commercial restructures to ensure long-term, mutually beneficial success.

Salary Range

$147,000—$195,000 USD annually + bonus + equity + benefits.

Equal Opportunity Employer

Wing is an equal opportunity employer committed to diversity and inclusion. Employment decisions are based solely on merit and qualifications.