Partnership Strategy & Integration Manager

Location: United States (Zones A-C: Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC, Chicago IL, Denver CO, San Diego CA, Houston TX, Los Angeles CA, Seattle WA, Washington, D.C., Boston MA)
Base Salary Range: $145,750 – $196,044 USD per year

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We are on a mission to raise the standard of healthcare for everyone, breaking down barriers to provide high-quality care for every person in every community. We offer members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent needs, primary care, behavioral health, and specialty care.

About The Opportunity

As the Partnership Strategy & Integration Manager, you will play a critical execution-focused role within Included Health’s external partnership strategy, reporting into the Senior Director of Partnership Strategy & Incubation. You will own the day-to-day work to identify, evaluate, contract, and integrate external partners that accelerate Value (impact on Total Cost of Care) and Growth for Included Health. You will support the execution of our long-term partnership strategy and help shape the future growth path of the organization.

Responsibilities:

• Market Scan & Partner Sourcing: Conduct structured market scans by category to identify, segment, and prioritize potential partners that can increase TCOC impact and revenue potential. Build and maintain a partner landscape view and pipeline, including competitive mapping and differentiation.
• Business Case Development & Deal Support: Support early-stage business case development for new and expanded partnerships, including revenue potential, ROI, and impact on TCOC, member experience, and growth. Partner with Finance, Strategy, and Product to model scenarios and commercial structures.
• Contracting & Process Management: Own process management for the contracting and execution phase of prioritized partnerships, ensuring alignment from term sheet through signature and handoff into implementation. Coordinate workflows across Legal, InfoSec, Privacy, Finance, and business owners to keep negotiations on track and unblock issues.
• Ecosystem Integration & Launch Execution: Lead Ecosystem Integration workstreams for your portfolio of partners, collaborating with EPDD, Implementations, Marketing, Enablement, Client Success, and Sales to ensure seamless technical integrations, operational readiness, and launch success. Define and document end-to-end process flows across Included Health and partner teams.
• Cross-Functional Collaboration & Relationship Support: Serve as a central coordination point for internal stakeholders on your partner portfolio, ensuring alignment between Sales, Client Success, EPDD, Care, and Strategy. Support senior leaders in relationship management with key partners by preparing materials for QBRs and steering committees.
• Metrics, Reporting & Continuous Improvement: Partner with Analytics and Finance to define and track KPIs for your partnerships (e.g., pipeline, bookings, engagement, utilization, TCOC impact, NPS). Monitor performance against business cases and surface insights to inform renewals and roadmap decisions. Refine partnership processes to increase speed, quality, and scalability.

Qualifications:

• Bachelor’s degree or equivalent practical experience.
• 6–8+ years of relevant professional experience in healthcare consulting, partnerships, business development, strategy, or a related field, ideally with exposure to payers, TPAs, PBMs, or digital health solutions.
• Demonstrated experience managing complex, cross-functional projects from concept through execution.
• Strong analytical abilities, comfort building business cases and ROI models using Excel/Google Sheets; familiarity with BI tools and AI tools is a plus.
• Ability to build effective relationships, influence without authority, and collaborate across diverse stakeholder groups.
• Ability to operate comfortably in ambiguity, adapt quickly, and thrive in a fast-paced, high-growth environment.
• Excellent written and verbal communication skills, with a track record of creating clear, executive-ready materials.
• Deep passion for raising the standard of healthcare and improving member experience and outcomes.

Physical/Cognitive Requirements:

• Ability to effectively communicate and engage with others.
• Ability to handle physical tasks as needed.
• Ability to respond effectively to changing situations.
• Prompt and regular attendance.
• Ability to remain seated for prolonged periods.
• Requires eye-hand coordination and manual dexterity.
• Problem-solving, decision-making, attention to detail, critical thinking, communication skills, stress tolerance.

Benefits & Perks:

• Remote-first culture.
• 401(k) savings plan through Fidelity.
• Comprehensive medical, vision, and dental coverage.
• Paid Time Off (PTO) and Discretionary Time Off (DTO).
• 12 weeks of 100% Paid Parental leave.
• Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for related circumstances.
• Work-From-Home reimbursement.

Included Health is an Equal Opportunity Employer. AI-assisted tools may be used in the hiring process, but final decisions are made by humans.