Business Analyst – Core Banking

About Capco

Capco is a global technology and management consultancy dedicated to driving the next generation of banking transformation. We leverage product-led delivery, intelligent automation, and AI-enabled ways of working to help leading financial institutions innovate and thrive.

The Role

Capco is seeking an experienced Business Analyst with deep Core Banking expertise to join our Banking & Payments practice. You will work with leading retail, commercial, and challenger banks to shape and deliver complex transformation programs focused on core banking platforms, products, and customer journeys. This role is ideal for a Business Analyst who combines strong analytical skills with a product-oriented mindset. You will collaborate closely with business stakeholders, engineers, architects, and product teams to define and deliver solutions that create measurable business value. As AI continues to reshape financial services, you will also guide clients in adopting AI-enabled approaches to enhance decision-making, streamline processes, and accelerate delivery.

What You’ll Do

• Lead business analysis activities across core banking transformation initiatives, from discovery through to implementation.
• Define business capabilities, customer journeys, operating processes, and requirements for banking product and platform modernization programs.
• Partner with Product Owners and delivery teams to manage backlogs, refine priorities, and translate strategic objectives into actionable user stories and requirements.
• Apply AI-enabled tools and techniques to enhance analysis, process modeling, requirements management, and stakeholder collaboration.
• Facilitate workshops and engage stakeholders across business, operations, technology, risk, and change functions to drive alignment and ensure delivery success.

What We’re Looking For

• Proven experience delivering business analysis within Core Banking transformation programs.
• Strong understanding of banking products and capabilities, including current accounts, savings, lending, mortgages, payments, customer servicing, or onboarding.
• Experience working in Agile delivery environments with responsibility for requirements definition, backlog management, user stories, and acceptance criteria.
• Demonstrable product understanding, with the ability to focus on customer outcomes, business value, and commercial objectives.
• Excellent stakeholder management and communication skills, with the ability to influence and challenge constructively across multiple organizational levels.

Bonus Points For:

• Experience performing Product Owner responsibilities or working closely within product-led operating models.
• Knowledge of modern core banking platforms, cloud-native architectures, APIs, open banking, or Banking-as-a-Service ecosystems.
• Practical experience using AI-powered tools to support business analysis, product management, delivery, or operational decision-making.
• Experience delivering large-scale transformation programs in retail, commercial, or digital banking.
• Previous consulting experience within financial services.

Why Join Capco?

• Work on significant banking and payments transformation programs.
• Collaborate with specialists in a flat, entrepreneurial consulting environment.
• Help clients unlock value through emerging technologies, digital transformation, and AI-enabled innovation.
• Access continuous learning, industry certifications, and a dedicated Business Coach.
• Be part of a growing Banking & Payments practice shaping the future of financial services.

Benefits

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance, critical illness cover.
• Mental Health Support: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.
• Family-Friendly Policies: Maternity, adoption, shared parental leave, plus paid leave for specific family-related needs (sickness, pregnancy loss, fertility treatment, menopause, bereavement).
• Family Care: 8 complimentary backup care sessions for emergency childcare or elder care.
• Holiday Flexibility: 5 weeks of annual leave with options to buy or sell days.
• Continuous Learning: Minimum 40 hours of training annually, plus a dedicated Business Coach.
• Healthcare Access: Convenient online GP services.
• Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, dental insurance.

Inclusion at Capco

We are committed to an accessible and straightforward recruitment process. If you require any adjustments, please let us know. We foster a #BeYourselfAtWork culture that values individuality and collaboration.

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