Job Opportunity: Medical Officer

About TAL

TAL is one of Australia's leading life insurers, committed to fostering inclusion and supporting the career growth of our diverse workforce. We help protect over 5 million Australians, making a real difference in their lives during challenging times. We are supported to live our best lives with flexible and blended working options, discounted insurance, and well-being initiatives that prioritize our health. You'll work alongside bright, capable colleagues and inspiring leaders in a culture where everyone belongs.

About the Role

TAL is seeking qualified medical professionals with experience in clinical practice who are looking for a career in the private sector. As a Medical Officer, you will provide evidence-based reviews of customer medical information during underwriting and at the time of claim. You will support and coach claims staff and underwriters in interpreting and obtaining relevant medical information for assessing new business applications or claims. As a subject matter expert, you will provide medical insights and analysis to various stakeholders across TAL, supporting the review and development of medical definitions, processes, guidelines, training, and contributing to new health-related initiatives across the customer lifecycle.

Key Responsibilities

• Conduct timely reviews and provide feedback on individual underwriting applications and claims related to medical factors.
• Offer efficient, evidence-based recommendations concerning medical information or the need to seek medical information, considering customer experience, regulatory compliance, and business requirements.
• Support liaison with treating parties and reinsurers on specific cases when required.
• Represent the Medical Team in business-as-usual engagements with assigned business units.
• Provide insights and data on health-related factors observed during medical reviews to identify opportunities for continuous improvement.
• Engage effectively with TAL’s Chief Medical Officer on complex medical matters and, when necessary, consult with external medical specialists.
• Support the review and development of medical definitions, guidelines, and training as needed.
• Analyze medical data to support pricing assumptions when required.

Qualifications

• A medical degree with a minimum of 3 years of experience in clinical practice.
• Strong clinical reasoning skills, especially the ability to make well-reasoned and evidence-based choices in a timely manner.
• Ability to plan and prioritize work to meet commitments aligned with team goals.
• Ability to adapt to changes and operate with agility. Commitment to continuous improvement in operational processes.
• Good communication skills, with the ability to convey a clear understanding of the unique needs of different audiences and strong influencing skills to gain the support and commitment of others.

About TAL's Commitment to Diversity & Inclusion

• Inclusive Employer: Recognized as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index.
• Diversity Champions: Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity, and Champions of Change.
• Reconciliation Advocates: Read our Innovate Reconciliation Action Plan.
• We welcome applications from people with diverse experiences, perspectives, and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds, and the LGBTIQ+ community.
• Adjustments: We are committed to facilitating a barrier-free recruitment process. If you require any accommodations, please let us know.

Our Values:

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

Additional Information

As part of the recruitment process, several checks may be conducted, including Criminal History, Bankruptcy, Entitlement to Work, Regulatory, and Reference Checks.

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