Business Analyst / Product Owner

Embark on an exciting journey into product development with 3Pillar! We are seeking a talented Business Analyst / Product Owner to join our team and help craft cutting-edge technologies that revolutionize industries. At 3Pillar, we focus on building innovative solutions and empowering our clients.

About the Role

As a Business Analyst / Product Owner, you will act as a crucial liaison between clients and our software delivery teams. You will provide subject matter expertise, guide development, and translate business needs into functional specifications. This role requires a strong understanding of Agile methodologies, requirements gathering, and the ability to drive the development of high-quality solutions.

Key Responsibilities

• Serve as the liaison between the client's business organization and software delivery teams.
• Provide subject matter expertise to guide the development and implementation of business solutions.
• Lead requirements gathering sessions, workshops, and interviews to capture business needs accurately.
• Translate requirements into functional design specifications, user stories, use cases, and business process flows.
• Manage and prioritize requirements in collaboration with product management and cross-functional teams.
• Adjust requirements based on timeline, complexity, and business drivers.
• Groom and prioritize work with Business and Technical teams to ensure effective communication and delivery.
• Define and document business dependencies and understand system intricacies.
• Analyze complex business processes, identify automation opportunities, and reengineer processes.
• Perform data mapping and define integration aspects between platforms.
• Collaborate with project managers to plan and prioritize tasks, resources, and timelines.
• Identify, document, track, and communicate risks, assumptions, issues, and decisions.
• Document feature sets and work with Quality Assurance to validate system functionality.
• Lead User Acceptance Testing (UAT) sessions and ensure successful operations handoff.
• Stay up-to-date with industry trends, best practices, and emerging technologies.
• Work with a high level of independence and initiative, adjusting daily workloads to meet competing priorities.
• Participate in status meetings and other project leadership activities.

Minimum Qualifications

• Bachelor’s degree in Management Information Systems, Computer Science, Business, or a related field, or equivalent professional experience.
• 10+ years of experience as an IT Business Analyst or in a relevant role.
• Knowledge of Web and Mobile based platforms and experience working with APIs.
• Experience with Agile/Scrum methodology.
• Experience in creating mockups, wireframes, and prototypes.
• Experience in leading/facilitating requirement meetings.
• Knowledge of basic documentation software (Microsoft Word, Excel, PowerPoint).

Additional Experience Desired

• Demonstrated project management skills.
• Previous hands-on quality assurance background with full-cycle testing experience.
• Scrum training and/or certifications.
• Certifications such as CBAP or PMI-PBA are a plus.
• Experience with Business Process Management (BPM) Solutions.

Knowledge, Skills and Abilities:

• Extensive practical knowledge in importing data for reports, spreadsheets, graphs, and flowcharts.
• Proven experience in database hardware, software, standards, and data retrieval methodologies.
• Proficient in using business analysis tools (Microsoft Visio, Excel, JIRA, Confluence).
• Excellent understanding of organizational goals and objectives.
• Excellent analytical, mathematical, and creative problem-solving skills.
• Excellent written and oral communication skills.
• Excellent listening and interpersonal skills.
• Logical and efficient with keen attention to detail.
• Ability to research systems issues and products.
• Ability to communicate ideas in both technical and user-friendly language.
• Highly self-motivated and directed.
• Ability to prioritize and execute tasks effectively in a high-pressure environment.
• Ability to handle multiple projects simultaneously.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.
• Strong critical thinking skills.
• Change Agent: Drives business process improvement and technology expansion.
• Self-Starter: Adapts to changes, takes initiative to learn, and shares skills.

Benefits

• Medical Insurance benefits.
• Life Insurance.
• 12 days of paid vacation, sick leave, and paid holidays.
• Paternity and maternity leave.
• Marriage, bereavement, and graduation leaves.
• Christmas bonus.
• Saving Fund “Asociacion Solidarista”.
• Beach house (Managed by the Asociacion Solidarista).
• Discounts in local shops.
• Direct deposit of payroll.
• Paid professional certifications.

Working at 3Pillar Global offers a flexible work environment, global team collaboration, a focus on well-being, accelerated career growth, and an equal opportunity workplace.