Senior Product Manager

Senior Product Manager

Company: Hint Health

Headquarters: USA, Canada, Costa Rica, Uruguay - Remote

About Hint Health:
Hint Health is the leading digital health company dedicated to supporting the growth and success of the Direct Primary Care (DPC) movement. With a mission to power direct care and make it the new standard, the HintOS platform supports thousands of clinics and networks across the nation providing care for over a million members. We also produce Hint Summit, the leading DPC innovation conference, and support Hint Connect, a curated national network of independent DPC clinics. Founded in 2013, the company is headquartered in San Francisco, CA.

About the Role:
Hint Health is seeking a Senior Product Manager to join us in our mission to make great healthcare accessible and affordable. Reporting to our Director of Product, you’ll play a pivotal role in building software that empowers healthcare providers to scale direct care models nationwide. You’ll partner closely with Hint’s community of forward-thinking providers to reimagine how healthcare is delivered – from the first patient enrollment to ongoing care – driving better experiences, better outcomes, and lower costs. In this role, you’ll serve as the product owner responsible for a major portion of the Core side of Hint’s platform, which powers the essential business backbone for membership-based care models, including enrollment, membership management, billing and payments infrastructure, and day-to-day operational workflows.

About the Team:
Our mission on this team is to help DPC clinicians practice at the top of their license by automating the boring stuff. Providers want to focus on caring for patients, not wrestling with billing or administrative overhead. As the Senior Product Manager on Core, you’ll steward critical product areas that ensure DPC practices can run effectively and sustainably, balancing incremental improvements with system modernization and long-term scalability.

Key Responsibilities:

• Own the product vision for your product zone, refining it based on customer insights and rallying the team.
• Define product priorities and the short, medium, and long-term roadmap.
• Lead the team to deliver the roadmap through agile sprint cycles, breaking down the product roadmap into executable stories and requirements with Engineering and Design.
• Use data and insights (product analytics, market research, user research, business needs) to inform product work and prioritization.
• Define success metrics and consistently measure the impact of the team’s work.
• Build strong cross-functional relationships to take new products and features to market.
• Build bridges and feedback loops directly with Hint customers through user community engagement and lean user research.
• Mentor and support the broader product team and improve product best practices at Hint.

What you bring:

• At least 5 years of Product Management experience in a consumer or B2B software company, with a track record of shipping impactful products.
• Technical PM background or strong technical fluency, comfortable with APIs, system integrations, backend workflows, and complex data flows.
• A balance of strategic and executional strengths – ability to define long-term vision and drive sprint-level details.
• Entrepreneurial and creative attitude when problem-solving.
• Excellent communication and storytelling abilities.
• Adept at making trade-off decisions based on product and company priorities.
• Strong product sense and business judgment, grounding decisions in data, user feedback, and measurable impact.
• Curiosity and an experimental mindset toward using AI to accelerate product development.

Nice to haves:

• Healthcare or fintech experience.
• Mix of web and mobile UX experience.

Life at Hint:
Our team is inquisitive, kind, open, and smart. We foster connection through virtual hangouts and dedicated Slack channels. We have regular company all-hands updates and team learning sessions.

Benefits:

• Competitive compensation (base salary & stock options)
• 401k plan
• Progressive paid parental leave for both parents
• Comprehensive medical, dental & vision + DPC membership or HSA stipend
• Remote-first workplace, home office stipend, & optional in-person meet-ups
• Flexible working hours, flexible vacation, & paid national holidays

Note on AI Tools:
We may use AI tools to support parts of the hiring process, such as reviewing applications. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are made by humans.