Principal Technical Program Manager (AI)

Principal AI Program Manager

Company: Claritev
Location: Not Specified
Salary Range: $160,000 - $175,000

At Claritev, we pride ourselves on being a dynamic team of innovative professionals dedicated to bending the cost curve in healthcare. We are intentionally bold, foster innovation, nurture accountability, champion diversity, and empower each other. Join our transformational journey to become a leading voice in healthcare technology, data, and innovation.

Job Summary

The Principal AI Program Manager is responsible for defining and leading the delivery strategy and execution portfolio for complex, cross-functional Generative AI, Agentic AI, and AI/ML initiatives within assigned solution areas or business units as part of the Core AI organization. This role requires a strategic thinker with strong technical acumen, exceptional communication skills, and the ability to influence stakeholders across business, product, engineering, and data science organizations. The role serves as the primary AI delivery partner to business leadership, ensuring AI investments are aligned with enterprise priorities and deliver measurable business outcomes. This position works closely with engineering, product, data, and business teams to drive the successful delivery and adoption of high-impact AI solutions.

Job Roles and Responsibilities:

• Own the end-to-end AI program portfolio for an assigned solution area or business unit, from intake and prioritization through production monitoring, and measurable business outcomes.
• Serve as the primary AI delivery partner to solution area or business unit leadership, translating business priorities into program roadmaps, resource allocation decisions, and execution plans.
• Ensure AI solutions are validated for accuracy, quality, compliance, and business value before and after integration into production environments.
• Partner with AI/ML scientists, data engineers, analysts, product leaders, engineering teams, and business stakeholders to align on strategy, priorities, timelines, dependencies, and delivery outcomes.
• Serve as the central point of coordination for AI delivery efforts, proactively identifying, managing, and resolving portfolio risks, dependencies, and blockers.
• Drive portfolio prioritization, investment tradeoffs, dependency management, and capacity planning across AI initiatives within the assigned solution area or business unit.
• Translate business needs into actionable technical requirements for AI/ML teams and ensure alignment between business objectives and delivery execution.
• Ensure compliance with HIPAA regulations and requirements.
• Demonstrate Company Core Competencies and values.
• This role is considered a High Risk Role due to exposure to PHI-sensitive data.

Qualifications:

Job Requirements (Education, Experience, and Training):

• Minimum Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. Master's degree preferred.
• Minimum 10 years of experience in technical program management, software engineering, or a related technical role.
• Must have demonstrated experience delivering Generative AI or agentic systems end-to-end in production.
• Proven track record of owning and delivering a portfolio of AI initiatives for a business unit or solution area, including strategic roadmap prioritization, executive stakeholder alignment, resource planning, risk management, and measurable business outcomes.
• Experience working with Agile, Scrum, and other iterative development methodologies.
• Demonstrated ability to influence and collaborate with senior leadership, engineering teams, and cross-functional stakeholders.
• Experience with cloud platforms (e.g., AWS, Azure, GCP), DevOps practices, and modern software development lifecycle tools.
• Strong understanding of software architecture, systems design, and technical trade-offs.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency with project management tools such as Jira, Confluence, Asana, or Microsoft Project.
• PMP, PMI-ACP, or SAFe certification is a plus.
• Familiarity with data analytics, machine learning, or cybersecurity is a bonus depending on the domain.

Compensation

• Salary Range: $160,000 - $175,000
• Specific offers consider candidate's education, experience, skills, work location, and internal equity.
• Eligible for health insurance, 401k, and bonus opportunity.

Benefits

• Competitive compensation and benefits packages.
• Incentive bonus program, recognition, and awards programs.
• Friendly and supportive work environment.
• Flexible schedules whenever possible.
• Wide range of live and web-based professional development and educational programs.

Your Benefits Will Include:

• Medical (PPO & HDHP), dental, and vision coverage.
• Pre-tax Savings Account (FSA & HSA).
• Life & Disability Insurance.
• Paid Parental Leave.
• 401(k) company match.
• Employee Stock Purchase Plan.
• Generous Paid Time Off (accrued based on years of service).
• 10 paid company holidays.
• Tuition reimbursement.
• Employee Assistance Program.
• Sick time benefits (accrual rates may vary by state law).

EEO Statement

Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations.