Regional Manager, Affordable Housing - Asset Living

Asset Living, a trusted partner in fostering thriving communities nationwide since 1986, is seeking a Regional Manager, Affordable Housing. With a diverse portfolio spanning multifamily, single-family rentals, affordable housing, and more, Asset Living is recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals.

The Regional Manager, Affordable Housing is responsible for overseeing the complete operations of a housing community portfolio, including personnel, leasing, maintenance, financial, administration, and risk management. As an offsite leader, you will supervise all aspects of the property and staff to ensure compliance with company policies, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

Affordable Housing

• Ensure compliance with all Equal Housing Opportunity/Affirmative Fair Housing laws.
• Ensure proper LIHTC and/or Section 8 policies and procedures are followed.
• Monitor LIHTC Application and Annual Recertification processes.
• Regulatory Compliance: Ensure compliance with regulatory and funding requirements, contracts, and reporting.
• Conduct file reviews, physical inspections, and interact with regulatory agencies.
• Conduct semi-annual inspections as required.

Personnel Management

• Screen, hire, train, coach, and develop on-site staff using consistent techniques and company directives.
• Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance, adhering to Asset training benchmarks.
• Address performance problems consistently, document adequately, communicate with supervisors and HR, and terminate appropriately when necessary.
• Prepare salary increase requests for Community Managers and assist with other team members as needed; sign off on all site requests.
• Ensure all counseling statements, written evaluations, and salary requests are provided for review to the Regional & Senior Vice President and delivered to HR.
• Approve all timesheets, verifying hours, vacation/sick time, and signatures.
• Promote staff harmony and quality job performance through support and effective leadership.
• Ensure staff compliance and consistency with Company policies and procedures.

Financial Management

• Achieve the highest possible net operating income through effective cost control and revenue/leasing improvements; identify trends and recommend strategies.
• Develop yearly operating budgets/forecasts.
• Provide monthly written evaluations of significant budget variances (income and expense).
• Suggest capital improvements for the site's future.
• Monitor proposals and contracts for large projects, and check work in progress.
• Monitor and maintain timely receipt and reconciliation of deposits, rent collections, and charges.
• Monitor and approve timely receipt, reconciliation, and coding of all vendor invoices.
• Ensure property closeout is completed on time and ownership financial reports are accurate.

Strategic Leasing Management

• Develop yearly marketing plans and utilize marketing strategies/systems.
• Provide marketing strategies to generate rentals or support rent increases.
• Ensure effective staff leasing techniques, follow-up procedures, lease signing/documentation, and reporting systems.
• Address resident complaints, concerns, and requests to ensure satisfaction.
• Develop and implement resident retention programs (e.g., functions, promotions, newsletters).
• Effectively show, lease, and move in prospective residents.

Administrative & Maintenance Management

• Ensure all administrative and leasing reporting is accurate, complete, and submitted on time.
• Assist with emergency response and handling for the property to minimize liability.
• Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.
• Maintain property appearance and ensure timely repairs through regular inspections.
• Economically utilize property resources, equipment, and supplies (e.g., obtaining bids, dealing with inadequate service).
• Direct and monitor maintenance, construction, and rehabilitation activities for quality and expediency.

Travel

• This position requires an estimated 25-50% travel annually for property visits, conferences, training, or other business activities.

Education & Experience

• Affordable housing experience, including LIHTC.
• Prior experience as a Regional Manager.
• High School Diploma or Equivalent; Bachelor’s degree preferred, or four years of housing industry experience; or one to two years related experience/training; or equivalent combination of education and experience.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Ability to understand and perform all on-site software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Compensation (Washington Pay Rate)

• Range: $95,000—$120,000 USD

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