Workday HCM Integration & Support Specialist

Company: Nagarro
Location: Remote (Global, with overlap to US/UK business hours)
Employment Type: Full Time
Preferred Work Schedule: 1:00 PM – 10:00 PM IST

About Nagarro:
Nagarro is a Digital Product Engineering company scaling globally, building inspiring products and experiences. With over 17,700 experts across 39 countries, we foster a dynamic, non-hierarchical work culture.

Job Description:
We are seeking experienced colleagues to join our team, focusing on Workday HCM integration development and support.

Requirements:

• Total Experience: 6+ years.
• Strong hands-on experience with Workday HCM.
• Strong experience in Workday integration development and support.
• Expertise in EIBs (Inbound/Outbound, User Template Fill-In, Mass Uploads), Core Connectors, Benefits Connectors, PECI, Workday Studio, Document Transformation.
• Experience with Workday Business Process configuration and support.
• Strong knowledge of Workday Reporting and BIRT report development.
• Functional understanding of Core HCM, Compensation, Payroll, Recruiting, Applicant Tracking Systems (ATS), Employee Management Systems (EMS), Learning Management Systems (LMS).
• Experience with Workday Security configuration and administration.
• Good understanding of ITSM processes and tools.
• Workday Certification is preferred.
• Strong communication, stakeholder management, and problem-solving skills.
• Ability to work effectively in a global environment with overlap to US/UK business hours.

Responsibilities:

• Configure, maintain, and support Workday HCM modules including Talent & Performance, Core HR, Time & Absence, Compensation, Advanced Compensation, Payroll, Staffing, and BIRT/Reporting.
• Design, develop, test, deploy, and support Workday integrations across enterprise systems.
• Develop and maintain integrations using EIBs, Core Connectors, Benefits Connectors, PECI, Workday Studio, and Document Transformation.
• Configure and support Workday Business Processes based on business requirements.
• Collaborate with business stakeholders, implementation partners, and internal IT teams.
• Troubleshoot and resolve Workday integration and functional issues.
• Develop, maintain, and enhance Workday reports and BIRT reports.
• Manage and support Workday security roles, domains, and security configurations.
• Upload and maintain Workday content.
• Provide ongoing functional and technical support for existing Workday HCM solutions.
• Participate in system testing, release management, and production support activities.
• Follow ITSM processes for incident, problem, change, and service request management.
• Identify opportunities for process improvements and recommend best practices.

Qualifications:
Bachelor’s or master’s degree in computer science, Information Technology, or a related field.