Clinical Field Specialist, CT

Company: Heartflow

Location: Remote (Up to 80% travel)

About Heartflow:
Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease using cutting-edge AI-driven technology. Our flagship product, the Heartflow FFRCT Analysis, provides non-invasive cardiac assessments. We are a publicly traded company (HTFL) recognized for healthcare innovation, cleared for use in major global markets, and have served over 500,000 patients worldwide.

About the Role:
The Clinical Field Specialist, CT is responsible for optimizing customers’ imaging programs and workflows by assisting with the proper use of Heartflow products. This involves traveling to customer sites to deliver training and build relationships with healthcare professionals, including Technologists, Radiologists, Cardiologists, and other customer representatives. You will leverage your deep understanding of Heartflow’s technology and products to deliver the highest level of customer support.

Job Responsibilities:

• Assess the customer lifecycle and optimize coronary CT programs for customer success.
• Identify areas for improvement and recommend enhancements to quality acceptance rates during onboarding.
• Ensure continuous customer implementation of changes to optimize Heartflow product use.
• Conduct virtual and/or live training for technologists using various delivery methods.
• Establish credibility and sustain strong working relationships with key stakeholders.
• Maintain accurate customer records and documentation in Heartflow systems.
• Capture customer feedback and participate in clinical discussions.
• Maintain knowledge of the latest CT and Workstation technology innovations and training methodologies.
• Build and execute plans to proactively optimize customer performance.
• Be available for periodic on-call responsibilities.

Skills Needed:

• Expert knowledge of cardiac CT is required.
• Teaching and industry experience are highly desirable.
• Strong communication skills and demonstrated success in building relationships.

Educational Requirements & Work Experience:

• Associate degree in radiology, technology, or related field required; Bachelor’s Degree preferred.
• Minimum 3 years of cardiac CTA experience.
• Must hold active ARRT Certification in CT or Board Certification in Radiology.

Compensation:

• Base Salary Range: $90,000 - $125,000 per year.
• Eligible for discretionary commission-based earnings.