Social Media Manager

About the Team

SumUp's Partnerships, Enterprise, and Retail channels are critical to our growth. Until now, the tooling and systems behind them haven't had the product ownership they deserve. That's where you come in. You'll be the first dedicated PM for this domain, joining a newly formed squad under Mission Acquisition to build the operational and technical foundations that allow these channels to scale with confidence. If you're excited by the challenge of turning fragmented processes and under-loved systems into a clean, scalable product ecosystem — and you know your way around Salesforce — this role was built for you.

What You'll Do

• Own the product roadmap for Salesforce-based workflows, partner management tooling, and partner self-service capabilities across the Partnerships, Enterprise, and Retail channels.
• Identify operational pain points with partnership teams and translate them into clear, prioritized solutions built alongside Engineering.
• Shape the strategy and evolution of the Partner Portal into a coherent, globally scalable product.
• Strengthen data foundations and reporting quality so key partnership KPIs can actually be tracked and acted on.
• Align priorities across product, revenue operations, analytics, and channel stakeholders — balancing quick wins with a longer-term platform vision.

You'll Be Great for This Role If...

• Proven experience delivering product improvements in CRM, internal tooling, or commercial operations environments, with Salesforce at the core.
• Strong technical fluency when working with Engineering teams on solution design and trade-offs, particularly within Salesforce ecosystems.
• Deep understanding of business processes across partnership management, sales operations, and lead management.
• Ability to translate complex, cross-functional workflows into clear and actionable product definitions — and bring stakeholders along the way.
• Comfort balancing short-term execution with longer-term platform thinking in an environment that's still being shaped.

Why You Should Join SumUp

• Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup.
• Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced.
• Enrolment onto our Virtual Stock Option programme: You will own a stake in SumUp's future success.
• A dedicated annual L&D budget of €2000 for your individual development.
• A corporate pension scheme where we match up to 20% of your contributions.
• Generous time off: 28 days of paid leave plus public holidays and special leave days.
• Break4me: 1-month sabbatical after 3 years of service.
• Referral Bonus: Earn additional rewards by referring talented individuals.
• Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches.

About SumUp

SumUp's mission is to empower small businesses globally by providing simple and affordable tools. Over 4 million businesses in 37 markets rely on SumUp. Our diverse team of over 3,000 SumUppers from over 90 nationalities is united by global collaboration and an innovative mindset. Our core values shape our work culture and success. We foster inclusivity and continuous learning, providing a safe space for growth. SumUp is an Equal Employment Opportunity employer, actively seeking and embracing diversity. We strive to create an environment where everyone belongs and feels supported.

Job Application Tip: We recognize that candidates feel they need to meet 100% of the job criteria to apply. Please note that this is only a guide. If you don't tick every box, it's okay too because it means you have room to learn and develop your career at SumUp.