Dental Launch Trainer (UK)

Dandy is revolutionizing the dental industry with its innovative technology platform, and they're seeking a passionate Launch Trainer to ensure a world-class onboarding experience for new dental practices. This high-impact, customer-facing role involves guiding practices through virtual and in-person training, building trust, and driving adoption of digital dentistry solutions. If you have experience with digital dental platforms, a knack for teaching, and a drive to help practices succeed, this is an exceptional opportunity to shape the future of dental care. This position offers a unique chance to be at the forefront of digital transformation in the massive dental industry. As a Launch Trainer, you'll be pivotal in empowering dental professionals with new technologies, fostering confidence, and ensuring seamless integration of Dandy's operating system. With up to 20% travel, you'll experience diverse practice environments while contributing to Dandy's global mission of simplifying and modernizing dental practices. ### About Dandy Dandy is transforming the $400B dental industry by simplifying and modernizing practice operations through technology. Backed by leading venture capital firms, Dandy is building the operating system for dental offices globally, empowering clinicians and their teams. ### About the Role Launch Trainers are essential to delivering a world-class onboarding experience at Dandy. You will guide new dental practices through engaging training sessions—both virtual and in-person—to build confidence and excitement around digital dentistry. Post-onboarding, you'll continue coaching practices on scan quality, ordering workflows, and feature adoption to ensure long-term success. This is a high-impact, customer-facing role for someone who loves teaching, building trust, and driving measurable outcomes. The role includes up to 20% travel for in-practice training and support. ### What You’ll Do **Live Training & Onboarding** * Lead new practices through Dandy’s onboarding program, helping them ramp up quickly and effectively. * Deliver engaging training sessions, both virtually and on-site, tailored to the learning styles and structure of each practice. * Demonstrate best practices in intraoral scanning and digital workflows, offering hands-on coaching during live sessions. * Build credibility and clinical trust that drives confidence and early adoption. * Take ownership of each launch, ensuring practices achieve key milestones from day one. **Ongoing Coaching & Success Enablement** * Serve as a trusted coach post-launch, helping practices refine workflows and overcome adoption barriers. * Monitor early scan quality and deliver clear, constructive feedback to drive technique improvement. * Identify gaps in product usage and offer targeted follow-up to close them. * Conduct First Case Monitoring sessions to reinforce best practices and ensure order success. * Collaborate with Customer Success, Product, and Support teams to share insights and improve the customer journey. * Recognize early wins and celebrate progress to build practice confidence and momentum. ### What We’re Looking For * Experience training on digital dental platforms or clinical technologies in a practice environment (iTero or Trios strongly preferred). * Hands-on knowledge of intraoral scanning and digital dental workflows. * Excellent teaching and facilitation skills—able to simplify technical concepts and drive behavioral change. * Clear, confident communicator with outstanding virtual presentation and interpersonal skills. * Customer-first mindset—empathetic, patient, and skilled at building trust remotely. * Highly organized and accountable, with a track record of owning outcomes and follow-through. * Quick learner, tech-savvy, and adaptable in fast-paced environments. * Organized and efficient in managing multiple trainings, follow-ups, and customer touch points. * Persuasive and supportive coach, skilled in encouraging behavior change and driving adoption. ### Benefits For full-time positions, Dandy offers a comprehensive benefits package including healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off, tailored to local operations.