Community Health Navigator

About Imagine Pediatrics

Imagine Pediatrics is a tech-enabled, pediatrician-led medical group dedicated to reimagining care for children with special health care needs. We provide 24/7 virtual-first and in-home medical, behavioral, and social care, working collaboratively with families, providers, and health plans to overcome barriers to quality care. Our mission is to enhance existing care teams, offering an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.

About the Role

As a Community Health Navigator on the Transitions of Care Team, you will provide essential telephonic and in-person patient support to ensure continuity of care after hospital discharge, focusing on social determinants of health.

What You'll Do

• Collaborate within an interdisciplinary team to meet patient needs.
• Conduct outreach to emergency room discharged patients to ensure continuity of care and address social determinant needs.
• Deliver relevant resources to families within your geographic area.
• Coordinate with facility discharge planners to remove barriers to post-hospital care.
• Attend daily team huddles to communicate patient needs and progress.
• Liaise with hospitals and health systems to promote the Imagine Pediatrics program.
• Support patients with in-person/community needs, including pharmacy coordination, PCP linkage, SDOH needs, and home visits.
• Perform other duties as assigned.

What You Bring & How You Qualify

• Bachelor’s degree required.
• Bilingual (Spanish) proficiency is strongly preferred.
• National CHW certification is preferred.
• CPR certification is preferred.
• 3+ years of experience in a healthcare setting (patient-facing hospital or facility role), with ER setting experience being preferred.
• Passion and commitment to reimagining pediatric healthcare and supporting children with special health care needs.

What We Offer (Benefits + Perks)

• Hourly range: $23 - $28 per hour.
• Annual bonus incentive.
• Competitive company benefits package.
• Eligibility to participate in an employee equity purchase program.
• Full medical, dental, and vision insurance.
• Healthcare and Dependent Care FSA.
• 401(k) with 4% match, vested 100% from day one.
• 20 days PTO + 10 Company Holidays & 2 Floating Holidays.
• Paid parental leave.
• Additional benefits to be detailed in the offer.

What We Live By

Our core values guide us: Children First, Earn Trust, Innovate Today, Embrace Humanity, and One Team, Diverse Perspectives.

Diversity, Equity, Inclusion, and Belonging

We are proud to be an equal opportunity employer and are committed to creating a diverse team with diverse perspectives to best serve children with complex medical conditions.