ABA Scheduler - Mountain Time Based

About MeBe Family

MeBe Family provides evidence-based therapies for children with autism and special needs, aiming to empower families and communities. Their approach is play-filled and research-based, integrating ABA, Speech, and OT. They focus on professional development and creating a purposeful work environment.

About the Role

MeBe Family is seeking a Scheduler to join their learning center team. This critical role provides operational and administrative support under the supervision of the Scheduling Manager. The position is remote, requiring candidates to be located in Mountain Standard Time (preferably Arizona).

About You

• Takes pride in high-quality, detail-oriented work.
• Values transparency, candor, and compassion.
• Enjoys weaving fun and laughter into their work; driven by making a positive impact.
• Values individuality and thinks outside the box.

What You'll Do

Oversee Scheduling Processes:

• Manage schedules for clients and services (ongoing, assessments, makeups, cancellations, sub-sessions).
• Maximize client authorizations and optimize provider availability for efficient usage.
• Handle morning cancellations and schedule coverage.
• Assist with reports on scheduling and service fulfillment.
• Approve hourly employee time cards and reconcile differences.
• Provide concierge-level customer service and manage the center phone system.

Client Management:

• Field calls for potential clients and pass to the Family Success Team (FSL).
• Gather information for current clients wishing to enroll in additional services.
• Maintain MeBe’s EHR system (CentralReach), ensuring records, timesheets, and corrections are up-to-date.
• Collaborate with remote Operational teams (IT, Authorizations, Intake).

Additional Job Details

• Remote role.
• Full-Time, Monday-Friday.
• Equipment provided.
• Typical hours: 7 AM - 4 PM.
• Hourly, Non-Exempt position.

Qualifications

• Must be located in MST, Arizona preferred.
• 2+ years of ABA scheduling experience.
• Experience with scheduling software; CentralReach experience is a bonus.
• Intermediate understanding of Google Workspace (Gsheets), MS Word, Excel, iOS, and email.
• Self-starter with strong organizational and analytical skills.
• Innovative problem-solver.
• Dependable and detail-oriented.
• Strong, professional communication skills.
• Bachelor's degree preferred.

Benefits

• Competitive hourly pay: $24 - $29/hour depending on experience.
• 27 paid days off.
• Medical, Vision, Dental insurance.
• Life, AD&D, Accident, Hospital Indemnity, Short Term Disability, and Critical Illness Insurance.
• Access to free mental health sessions.
• Discounted pet insurance.
• 401k program.
• Monthly CEU Trainings and CEU reimbursement.
• Tuition discounts through University Partnerships.
• Computer and work tools provided.
• Company-sponsored fun events.