Team Lead - New Business (BC)

About Zensurance

Zensurance is revolutionizing commercial insurance for Canadian businesses with a digital-first approach, making coverage simple, fast, and accessible. As a leading InsurTech, we combine advanced technology with deep industry expertise to deliver tailored insurance solutions. We've been recognized for our rapid growth and industry impact, including Deloitte's Technology Fast 50 (2023, 2024, 2025) and Technology Fast 500 (2024, 2025), and Top Insurance Employers (2022).

At Zensurance, we champion ownership, collaboration, and innovation, empowering our team to solve complex challenges and make a significant impact in an industry ripe for transformation.

The Opportunity

We are seeking a passionate Team Lead - New Business (BC) to join our expanding team. Reporting to the Practice Leader, this role is pivotal in driving revenue growth, enhancing conversion rates, and ensuring team efficiency and quality. This is a "player/coach" position, requiring you to mentor New Business Brokers while also actively engaging with prospects and underwriters to close deals yourself. Strong sales expertise and coaching abilities are core to this role.

The New Business Workflow

Our unique high-velocity model is designed for efficiency and speed:

• Qualified Leads: Brokers engage with 15+ warm leads daily.
• Pure Sales Focus: Dedicated teams handle renewals and mid-term changes, allowing brokers to concentrate solely on new business.
• Speed to Market: We emphasize rapid pipeline management and quick binding of business with over 50 providers.
• Tech-Driven: Utilize a proprietary BMS and advanced quoting technology for real-time deal delivery.
• Measured Outcomes: Success is tracked through GWP, binding ratios, and response times.

Responsibilities

• Sales Coaching: Enhance team performance through hands-on coaching, shadow sessions, and constructive feedback, focusing on an exceptional customer experience.
• Leadership Focus: Demonstrate commitment to leadership by delivering clear feedback, conducting effective 1:1s, and cultivating a high-performing, resilient sales culture.
• Motivation & Inspiration: Maintain high team energy and motivate brokers to consistently achieve and surpass monthly GWP targets.
• Team Development: Lead daily huddles, coaching sessions, and file audits to uphold the highest standards of accuracy and service.
• Navigating Ambiguity: Apply sound judgment to assist brokers in navigating complex contractor risks.

Requirements

• Industry Experience: 5+ years of insurance experience, with a preference for commercial insurance.
• People Leadership: 3+ years of supervisory experience.
• License: Possess a valid provincial broker's license (RIBO preferred).
• Performance Management: Proven experience in driving team performance and achieving sales targets.
• Goal Orientation: A "hunter" mentality with the persistence and agility to consistently meet and exceed goals.
• Execution & Detail: High attention to detail and the ability to manage multiple stakeholders effectively in a high-pressure environment.
• Self-Development: Committed to continuous personal growth and staying abreast of industry trends.

Compensation

• Base Salary: $75,000 - $90,000 per year.
• On-Target Earnings (OTE): Total cash compensation, including OTE, ranges from $102,000 to $115,000.
• The provided base salary range is a nationwide market range; actual salary will depend on factors like scope, complexity, location, candidate qualifications, and employment conditions. Performance-based incentive awards may also be available.

Join Our Sales Team - Empowering Businesses, Building Careers

At Zensurance, we believe sales is about building relationships, providing value, and growing together.

• We Fuel Your Growth: Invest in your learning with comprehensive training, an open feedback culture, and continuous goal setting.
• A Culture of Support & Innovation: Utilize cutting-edge software and technology, including our in-house Broker Management System (BMS).
• Delivering Value to Canadian Businesses: Empower businesses with simple, tech-driven insurance solutions, leveraging our network of 50+ providers and expert advice.
• Leaders Who Support Your Success: Benefit from mentorship and guidance from sales leaders through regular one-on-one meetings and daily team support.
• Clear Career Growth: Follow well-defined growth tracks designed to advance your career based on your skills and ambitions.

Benefits & Perks at Zensurance

We offer a flexible, people-first work environment designed to support your well-being, growth, and success.

• Work Your Way: Remote-first setup, home office allowance, top-tier tech, and half days before public holidays.
• Your Health, Your Way: Flexible health and dental plans (including mental health support), personal spending accounts, and parental leave top-up.
• Investing in Your Growth: Education assistance reimbursement and opportunities to learn from industry experts.
• Staying Connected: Weekly Friday huddles, virtual & in-person team-building events.

We’re building something special. Come be a part of it!

Who We Are:

Business is hard work, but insurance doesn’t have to be! We empower business owners with simple, tech-driven insurance solutions. Our success is fueled by our team-oriented culture and four core values: DELIVER, INCLUDE, INTEGRITY, INVENT.

AI Tools and Your Interview:

AI tools are welcome for interview preparation, but not during the live interview itself. We use an AI scribe for note-taking during interviews to ensure fairness.

Diversity & Inclusion:

Zensurance celebrates diversity and is committed to creating an inclusive environment. We welcome applications from all backgrounds and provide accommodations throughout the hiring process. Please let us know if you require support.

Thank you for your interest! We review every application with care. While response times may vary due to application volume, a human reviews each submission. We appreciate your patience.