Technical Services Consultant (USA)

About Wrike

Wrike is the most powerful work management platform, designed for teams and organizations to collaborate, create, and excel. It consolidates all work and people into a single place, reducing complexity, boosting productivity, and allowing individuals to focus on their most purposeful tasks.

Our Vision

A world where everyone is free to focus on their most purposeful work, together.

About the Role

As a Technical Consultant at Wrike, you will help customers achieve new levels of productivity by designing and deploying advanced solutions. You'll position Wrike as the central orchestrator across customer application ecosystems. Acting as a trusted technical advisor, you will combine hands-on implementation with strategic consultation to deliver integrations, migrations, and intelligent workflows that yield immediate, measurable business impact. This role demands deep curiosity, strong technical problem-solving skills, and the ability to rapidly build expertise in Wrike’s platform, including its API, Wrike Integrate, Wrike Analyze, and emerging AI technologies. You will work closely with customers to architect scalable solutions, guide successful implementations, and enable long-term adoption and value realization.

Your Impact

• Act as a trusted technical advisor to customers, diagnosing business challenges and designing solutions that drive measurable ROI through integration and data strategy.
• Lead discovery sessions to identify integration requirements, data sources, migration scope, volume expectations, and associated risks.
• Translate customer needs into structured solution designs, including integration architecture diagrams, data mapping documentation, field transformation specifications, and migration runbooks.
• Own end-to-end delivery of complex integrations using iPaaS platforms, connecting Wrike seamlessly into broader customer technology ecosystems.
• Build and configure automated workflows, triggers, and data synchronization patterns with robust error handling, retries, deduplication, and rate limit management.
• Design and implement API-based integrations using REST/SOAP protocols, OAuth2 authentication, webhooks, and event-driven architectures.
• Maintain clear and comprehensive technical documentation, including flow diagrams, activity diagrams, and functional specifications.
• Lead enterprise-scale data migration projects from source analysis through cutover, including ETL design, field mapping, transformation logic, cleansing, validation, and reconciliation.
• Develop and execute migration test plans to ensure data integrity, record accuracy, and zero-loss delivery.
• Build and maintain cutover and rollback plans, proactively managing migration risks across large datasets.
• Work with structured data formats like SQL, CSV, and JSON, applying scripting for transformation and automation.
• Deliver knowledge transfer sessions and create user guides, admin runbooks, and training materials for technical and non-technical stakeholders.
• Proactively troubleshoot, test, and optimize integration and migration solutions post-deployment for ongoing reliability and performance.
• Establish monitoring and alerting patterns for live integrations to identify issues before they impact customers.
• Build deep expertise across Wrike’s product suite, integration capabilities, and the broader enterprise application ecosystem.
• Contribute to internal knowledge bases, reusable assets, and process improvements to enhance customer delivery quality and consistency.
• Serve as a technical resource for internal teams on integration strategies, migration approaches, and platform capabilities.

Your Qualifications

• 4+ years of experience in Solutions Consulting, Technical Implementation, Post-Sales Engineering, or a related role.
• Bachelor’s degree or equivalent practical experience.
• Proven track record delivering complex SaaS implementation projects involving enterprise integrations and large-scale data migrations.
• Hands-on experience with iPaaS platforms (e.g., Workato, TIBCO, Dell Boomi, MuleSoft), including design, build, and production deployment.
• Strong understanding of REST and SOAP APIs, JSON data structures, authentication methods (OAuth2, SAML), and webhook architectures.
• Proficiency in SQL for querying, transforming, and validating relational data.
• Experience working with large, structured datasets.
• Scripting experience in Python, JavaScript, or similar languages for data transformation, automation, and integration tasks.
• Demonstrated experience leading data migration projects, including field mapping, ETL logic, cleansing, validation, and reconciliation.
• Familiarity with data visualization tools (e.g., Power BI, Tableau).
• Understanding of enterprise application integration trends, data governance principles, and considerations for PII or regulated environments.

Standout Qualities

• Experience with enterprise cloud business applications (e.g., Salesforce, Workday, NetSuite, ServiceNow).
• Proficiency with command-line tools, scripting, or infrastructure automation for integration and migration workflows.
• Domain expertise in enterprise workflows like Project Portfolio Management, Campaign Management, Creative Production, or Client-Service Delivery.
• Exposure to AI/ML tools or LLM-based workflow automation in enterprise SaaS environments.
• Strong analytical mindset with a structured, evidence-based approach to complex technical challenges.
• Excellent communication skills, adept at explaining technical concepts to both technical and non-technical audiences.
• Strong organizational skills and ability to manage multiple customer workstreams and timelines.
• Collaborative mindset and ability to work cross-functionally with customers, Sales, Product, Support, and Professional Services teams.
• Curiosity, adaptability, and a self-directed approach to learning new tools and technologies.
• Proactive problem-solving skills, anticipating risks and offering solutions early.

Team Dynamics

As a Technical Consultant at Wrike, you will collaborate closely with customers and cross-functional internal teams including Sales, Product, Support, and Professional Services. You will act as both a customer-facing consultant and an internal technical resource, contributing to best practices in integrations, migrations, and solution delivery. This role is ideal for individuals who thrive in a collaborative, fast-paced environment and enjoy blending strategic thinking with hands-on execution.

Our Work Style

This role combines strategic consulting with hands-on technical delivery, utilizing Wrike’s solution stack (API, Wrike Integrate, Wrike Analyze) alongside iPaaS platforms, APIs, scripting languages, and data tools.

Typical Tools and Technologies

• Wrike API
• Wrike Integrate
• Wrike Analyze
• REST / SOAP APIs
• OAuth2 / SAML
• Webhooks
• SQL
• JSON / CSV
• Python / JavaScript
• Workato, TIBCO, Dell Boomi, MuleSoft
• Power BI / Tableau

What’s Next?

• Recruiter screen (30 mins)
• Hiring Manager Interview (30 mins)
• Technical Interview (60 mins)
• Cultural Interview (60 mins)

Perks of Working at Wrike

• Flexible Time Off (FTO)
• Company 401(k) Match
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity
• 2 Volunteer Days
• Health (medical, dental & vision) Insurance (EEs + Dependents)
• Disability (STD, LTD) & Life Insurance Plans (2x Salary, Capped)
• Working from Home Allowance ($40 / Monthly)
• $500 Working from Home office set-up Stipend

Compensation

Total compensation pay range: $129,000—$145,000 USD. This range reflects total on-target earnings, including base salary and performance-based bonus potential, and applies to all U.S. locations, excluding benefits and other incentives. The final offer will consider factors such as role, seniority level, geographic location, employment contract type, individual skills, experience, and educational background.

Who Is Wrike and Our Culture

Wrike is a team of innovators and creators solving complex work problems. They operate on a hybrid work mode, supporting over 1,000 employees globally across 10 hubs with flexible options including remote, hybrid, and co-working spaces.

Our Persona

• Smart: Experts in their domain, driven by a passion for their work.
• Dedicated: Focused on customer success and supporting teammates.
• Approachable: Friendly, considerate, and helpful.

Our Culture and Values

• Customer-Focused: Prioritizing customer needs and journey in all decision-making.
• Collaborative: Working as one team, leveraging diverse strengths for better outcomes.
• Creative: Driving continuous innovation and fostering creative thinking.
• Committed: Embracing ownership at all levels and fostering personal and collective growth.