(Junior) Office IT Support Manager (d/w/m) - Modern & Digital Workplace

About ITA Logistics Group

Since 2000, ITA Logistics Group has been dedicated to making shipping simpler, more transparent, and efficient for businesses. Through our platforms, companies can quickly compare and book daily shipments, consolidating numerous service providers with modern technology and personal service. Our teams across Europe work towards sustainably simplifying shipping processes, fostering open collaboration, short decision-making paths, and encouraging individuals to take responsibility, contribute ideas, and actively shape our future.

Your Role

Our Office IT Team establishes the technical prerequisites for seamless collaboration within the ITA Logistics Group. We ensure new employees are optimally equipped from day one, existing teams work efficiently, and our digital work environment is continuously developed. As part of the team, you will support colleagues in daily operations, manage onboarding and offboarding, develop our workplace IT, and implement new technologies, from Google Workspace to AI-powered automations.

Your Tasks

• Support employees with technical questions and issues in 1st and 2nd level support.
• Analyze complex requirements, coordinate solutions with internal and external contacts, and drive improvements for our IT landscape.
• Manage user accounts, access rights, and software licenses.
• Oversee the operation and further development of our central office IT systems and support the introduction of new solutions.
• Support the successful migration from Microsoft 365 to Google Workspace and develop concepts for future workplace solutions.
• Coordinate central IT procurement and hardware orders, ensuring optimal employee equipment.
• Support our teams in a modern Mac and Windows environment and contribute to the expansion of our Mac strategy.
• Optimize and automate IT processes and introduce new technologies into our office IT.

Depending on experience and interest, you can also take on additional topics:

• Support the management and further development of our Microsoft 365 environment, especially in conjunction with Microsoft Dynamics 365 Business Central.
• Contribute ideas for automating support and workplace processes and support the development of AI-powered solutions in Office IT.

What You Bring

• A successfully completed apprenticeship as an IT specialist for system integration or a comparable qualification.
• Experience in IT support, workplace management, or supporting modern workplace environments.
• Proficient use of Google Workspace and ideally knowledge of Microsoft 365.
• Enjoy explaining technical topics clearly and supporting employees with their challenges.
• A structured, solution-oriented approach and a high degree of service orientation.
• Very good German and good English language skills, both written and spoken.
• Ideally, experience in IT procurement, hardware management, or software licensing.

What Else We Appreciate

• First experiences with Linux or an interest in expanding your knowledge in this area.
• Familiarity with Mobile Device Management (MDM) and experience with solutions like Intune, Jamf, or similar tools.
• Experience with software development, scripting, or automation and a willingness to apply this expertise to our IT landscape.
• Enjoy working in a team, sharing knowledge, and collaboratively developing solutions and achieving goals.

Why ITA Logistics Group?

We offer a work environment where new ideas are explicitly welcome and feedback is encouraged. We question the status quo, work agilely, and continuously improve. This includes using modern digital tools and AI applications to meaningfully support your daily work and make processes more efficient.

Your Benefits

• 30 days of vacation
• Flexible working hours & hybrid working
• Time tracking & overtime compensation
• Deutschlandticket or parking space subsidy
• SpenditCard with €50 monthly credit
• Company pension plan
• Corporate Benefits Program
• Workation possibility
• Consultation & support from the Fürstenberg Institute

Your Start

A structured onboarding process ensures you feel comfortable from the start. You will learn about our teams, processes, and platforms step by step, allowing you to quickly contribute to your new role.

Become Part of the ITA Crew

Sounds good? Martin looks forward to receiving your application, including your salary expectations and earliest possible start date.

We welcome applications from all individuals regardless of gender, origin, age, disability, sexual orientation, or religion.
Applicants with severe disabilities will be given preferential consideration in case of equal suitability.
More information can be found at.