Werkstudent (m/w/d) SAP-Consulting im Kundenservice

About the Role

To strengthen our team, we are looking for you as soon as possible as a Student Trainee (m/f/d) SAP Consulting in Customer Service.

As a Student Trainee (m/f/d) in SAP Consulting, you will support our consulting team with diverse tasks and gain exclusive insights into the daily work of a management consultancy in customer service.

Your Responsibilities as a Student Trainee (m/f/d) SAP Consulting in Customer Service:

• Support in Daily Business: Participate in documenting customer service business processes and actively contribute to process optimization.
• Involvement in Workshops and Client Meetings: Create presentations, demo scenarios, and best practice processes, as well as prepare for and attend client meetings and workshops to support the consulting team in the SAP S/4HANA Service or CS area.
• Understanding Customer Service Processes: Deepen your understanding of customer service processes and their mapping in IT systems.
• Optimization of Internal Processes: Help shape and continuously improve our internal workflows within SEC.
• Technical Preparation and Research: Support research and preparation of customer service topics with a focus on SAP.

What You Bring as a Student Trainee (m/f/d) SAP Consulting in Customer Service:

• Ongoing Bachelor's/Master's degree in Business Administration, (Business) Informatics, (Business) Engineering, or a comparable field.
• Initial experience with ERP or CRM solutions like SAP, Salesforce, or ServiceNow is advantageous, especially SAP S/4HANA Service.
• Ideally, initial practical experience in (IT) consulting.
• Enjoy solving complex issues and possess strong analytical thinking skills.
• High IT affinity and interest in using IT solutions to resolve customer problems.
• Proactive, self-reliant work style and a quick grasp of concepts.
• High self-motivation, strong willingness to learn, and enthusiasm for new challenges.
• Very good German and English language skills, both written and spoken.

What We Offer You:

• Mentoring by a Senior Consultant: An experienced consultant will guide you technically and methodologically to optimally prepare you for your entry into IT consulting.
• Cross-Project Exchange: Gain valuable insights into various consulting projects and build broad knowledge.
• Attractive Compensation and the opportunity to continuously develop your knowledge.
• Possibility of Mobile Working (Home Office) to structure your work flexibly.
• Flexible Working Hours and individual further training opportunities tailored to your needs.
• Company Internal Events and voluntary after-work gatherings for team exchange.
• Your Entry into Professional Life: We offer you the opportunity to write your thesis with us and, upon successful completion, to join our team directly.

About Us

The SEC team is passionate about innovative solutions in customer service. We guide and support our clients in their transformation towards becoming a Service Enterprise.

Our standard for ourselves is always a holistic and solution-oriented consulting approach. This is where we make a difference. We overcome boundaries, break down silos, and offer an End-to-End Consulting Experience. We rely on the technology of market leaders SAP, Salesforce, and ServiceNow.

We place the utmost importance on the quality and sustainability of our solutions. The added value for our customers is our top priority. Their satisfaction is our highest award and our most important driver.

How to Proceed

• Simply upload your application documents (CV, university, and work references) online and leave us your contact details.
• We will review your application immediately and get back to you as soon as possible – guaranteed.
• Afterwards, we will schedule a personal meeting to discuss all the details.
• For questions in advance, feel free to contact us.

Sounds Good? Then Apply Now.

We look forward to hearing from you!

Your Contact Person

Mr. Constantin Schuch

Contact

SEC Service Enterprise Consulting GmbH
Altrottstraße 31
69190 Walldorf
+49 6227 381020
career@service-enterprise.com