Program Analyst (DAWA Support) - Remote

We are seeking a Program Analyst (DAWA Support) for a 100% remote position on a large federal government project supporting the Department of Veterans Affairs (VA) Electronic Health Record Modernization (EHRM) program. This role will focus on activities related to the Data Collection Workbook Assistive Web Application (DAWA), requiring close collaboration with the Senior Program Analyst to coordinate site transitions, manage user access, maintain documentation, and provide operational support.

Note: The candidate must reside within the continental U.S.

Responsibilities:

• Assist with scheduling DAWA data collection sessions and coordinating logistics with VA site stakeholders and subject matter experts (SMEs).
• Support DAWA user management activities, including access requests, onboarding, account tracking, and site roster maintenance.
• Coordinate and track site SMEs participating in DAWA orientation sessions and readiness activities.
• Attend DAWA sessions to provide meeting coordination, note-taking, action item tracking, and follow-up support.
• Maintain DAWA documentation, including process guides, checklists, training materials, and collaboration sites.
• Monitor and respond to inquiries within DAWA communication channels and support timely issue resolution.
• Review DAWA session recordings and document key findings, lessons learned, and frequently asked questions.
• Provide administrative support for weekly meetings, training sessions, site transition activities, and program coordination efforts.
• Collaborate with program leadership, technical teams, and stakeholders to ensure DAWA activities align with EHRM implementation milestones and site cutover schedules.
• Take on additional tasks and responsibilities as needed to support team objectives and ensure project success.

Requirements:

• Bachelor’s degree in Business Administration, Information Technology, Healthcare Administration, Project Management, or a related field.
• Minimum of 5 years of experience supporting federal healthcare IT, program management, or large-scale transformation initiatives.
• Experience coordinating schedules, meetings, training sessions, and activities across multiple stakeholder groups.
• Strong proficiency with Microsoft Teams, SharePoint, Excel, Outlook, and other Microsoft 365 collaboration tools.
• Excellent organizational skills with strong attention to detail and the ability to manage multiple priorities simultaneously.
• Strong written and verbal communication skills, including documentation development and stakeholder coordination.
• Experience tracking action items, risks, issues, and project deliverables in a structured environment.
• Ability to work independently in a remote environment while collaborating effectively across distributed teams.
• Ability to obtain and maintain a Public Trust clearance.

Additional Qualifications (Preferred):

• Experience supporting Department of Veterans Affairs (VA) programs, particularly EHRM initiatives.
• Familiarity with DAWA, data collection activities, site cutover planning, or healthcare system implementation efforts.
• Experience developing user guides, standard operating procedures (SOPs), training materials, or project documentation.
• Knowledge of healthcare workflows, clinical operations, or health IT modernization programs.
• CAPM, PMI-PBA, SAFe Scrum Master, PMP, or similar project management certification.
• Experience supporting large-scale system deployments, transition events, or organizational change initiatives.

Benefits:

• Medical/Dental/Vision insurance.
• 401k with Employer Match.
• Paid Time Off (PTO) + Federal Holidays.
• Corporate Laptop provided.
• Training Opportunities.
• Fully Remote Opportunity.

Note: Selected candidates will be required to complete fingerprinting and undergo a background check. VetsEZ is an equal opportunity employer. Sponsorship is not available.