Patient Data Specialist (Healthcare)

Datavant is the data collaboration platform trusted in healthcare, dedicated to making the world’s health data secure, accessible, and actionable. We provide critical data solutions for providers, health plans, researchers, and life sciences companies, enabling transformative change in how data is connected and used to improve health.

Join a driven and highly collaborative team building the future of healthcare data.

What You Will Do:

• Schedule: Monday-Friday, 8:00 AM - 4:30 PM EST
• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain strict confidentiality and security of all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Ensure consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Manage patient health records, safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepare new patient charts, gathering documents and information from paper sources and/or electronic health records.
• Ensure medical records are assembled in standard order, are accurate, and complete.
• Create digital images of paperwork for storage in the electronic medical record.
• Respond to requests for patient records, both internal and external, retrieving and transmitting them appropriately.
• Handle inbound and outbound calls.
• Assist with patient walk-ins.
• Perform administrative duties such as handling faxes, opening mail, and data entry.
• Meet productivity expectations as outlined at specific sites.
• Schedule pick-ups.
• Perform other duties as assigned.

What You Will Bring to the Table:

• High School Diploma or GED.
• Must be at least 18 years old.
• Ability to commute between locations as needed.
• Ability to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machines, printers, and other general office equipment regularly.
• Professional verbal and written communication skills in English.

Bonus Points If You Have:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Compensation:

• The estimated base pay range per hour for this role is $15—$15 USD. Pay ranges may differ based on location, responsibilities, skills, experience, and other requirements of the role.

Important Information:

• Health Screenings & Vaccinations: Many clients require post-offer health screenings and proof/completion of vaccinations (flu, Tdap, COVID-19, etc.). Exemptions are reviewed case-by-case by Datavant HR and may be available based on disability, medical contraindications, pregnancy, or religion, depending on the state.
• Employment Sponsorship: This job is not eligible for employment sponsorship.
• Equal Employment Opportunity: Datavant is committed to a work environment free from discrimination and is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Learn more about our EEO Commitment Statement here. Know Your Rights here.
• Pay Transparency: Datavant does not discriminate against employees or applicants who inquire about, discuss, or disclose their own pay.
• Voluntary Demographic Questions: Optional questions at the end of the application help us improve our recruitment process. Responses are anonymous and aggregated.
• Reasonable Accommodations: Datavant is committed to providing reasonable accommodations for individuals with disabilities. If you need an accommodation, please request it here, selecting ‘Interview Accommodation Request’. You will need your requisition ID. Instructions for locating it can be found here.
• Privacy Policy: Review our Privacy Policy for information on data collection and usage.