Global Head of Enterprise, Sales & Account Management

About Bolt

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. Our mission is to make cities for people, not cars. We believe in creating an inclusive environment where everyone is welcome, regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or ability.

About the Role

As the Global Head of Enterprise, Sales & Account Management, you will own Bolt Food & Delivery’s most strategic merchant relationships globally. This includes full ownership of national and international chains across 17 countries, managing partnerships at global, group, and country levels, and ensuring we maximize long-term commercial value while increasing partner sales. You will define the enterprise strategy, lead high-impact commercial negotiations, and shape joint business plans with our top partners. You’ll work closely with Product, Merchant Operations, Marketing, Finance, Legal, and local market teams to unlock scalable solutions, improve partner performance, and ensure profitable, durable partnerships. This role is ideal for a commercially sharp, structured leader who can operate at both strategic and hands-on levels, navigate complexity across multiple markets, and build strong senior relationships internally and externally. You will play a key role in developing a high-performance Enterprise function and setting the bar for how we work with our largest partners worldwide.

Main Tasks and Responsibilities

• Own the global Enterprise strategy across national and international chains, ensuring alignment with Bolt Food’s commercial and growth priorities.
• Manage and grow a large enterprise book of business, including direct ownership of key strategic accounts and oversight of individual contributor portfolios (approx. €XXXm in annual GMV).
• Lead complex commercial negotiations covering commission, commercial margin, marketing investment, exclusivity, and expansion agreements, securing win–win outcomes.
• Drive expansion of enterprise partners across existing and new markets, managing a large multi-country pipeline and ensuring strong commercial governance, performance tracking, and visibility on revenue, margin, and partner health.
• Build and execute Joint Business Plans with top partners to drive growth, retention, profitability, and strategic differentiation for both Bolt and our merchants.
• Act as the senior commercial point of contact for Bolt Food’s most important brands, providing clear direction, prioritization, and structure to enterprise workstreams across 17 countries, while partnering closely with Product, Merchant Operations, Marketing, Finance, and Legal to deliver scalable enterprise solutions.

About You

• Strong experience in enterprise sales, strategic partnerships, or commercial leadership roles, ideally in marketplace, SaaS, or consumer tech environments.
• Proven track record of managing large enterprise accounts and complex multi-country commercial negotiations, with clear ownership of revenue, margin, and long-term partner value.
• Experience operating across multiple markets and working with senior stakeholders and C-level counterparts, with excellent communication and negotiation skills in English.
• Highly structured, commercially sharp leader who can prioritize effectively, navigate ambiguity, and operate at both strategic and hands-on levels.
• Strong stakeholder management skills, with the ability to influence and collaborate across Product, Operations, Marketing, Finance, and Legal teams.
• Willingness to travel across markets as required and to relocate to Tallinn, Estonia, where our HQ is located.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Why You’ll Love It Here

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Receive a rewarding salary and stock option package.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week.
• Take care of your physical and mental health with our wellness perks.

Some perks may differ depending on your location and role.