Atendimento ao cliente

About Pluris

At Pluris, we live the relationship between brands and people. We believe in the individuals who walk alongside us and invest in them through training and real growth opportunities. All this while providing a safe environment of diversity, inclusion, and well-being, where everyone is welcome.

About the Role

We are looking for professionals to perform hybrid customer service (receptive, email, and active contact when necessary) for clients in the healthcare segment, ensuring humanized, agile, and quality service.

Responsibilities

• Provide hybrid customer service (receptive, email, and active contact when necessary) to patients of a healthcare company, ensuring humanized, agile, and quality service.
• Offer support and clarify doubts, ensuring clear and efficient communication throughout the patient's journey.
• Register services, requests, and treatments in the system, ensuring the correct and complete updating of information.

Requirements

• High School Diploma (Ensino Médio Completo)
• Experience with registration systems
• Proficiency in Microsoft Office Suite
• Good verbal communication skills
• Good typing skills

Benefits

• Transportation Voucher (Vale Transporte)
• Meal Voucher (Vale Refeição)
• Health Insurance (Assistência Médica)
• Dental Insurance (Assistência Odontológica)
• Life Insurance (Seguro de Vida)
• Other Benefits: Partnerships with universities, language schools, Gympass, and TotalPass.
• Salary: R$ 1.625,34