✨ AI Insights & Summary
This Senior People Generalist role at VRChat offers a unique opportunity to be the operational and data backbone for a pioneering social VR platform that's shaping the metaverse. VRChat is at an exciting growth phase, backed by significant investment and a team comprised of talent from leading tech giants. The ideal candidate is a proactive HR professional who excels at building scalable people operations, fostering employee engagement, and driving operational excellence in a fully remote, globally distributed environment. This role is perfect for someone passionate about creating a positive and human-centric work experience, leveraging technology and data to enhance the employee lifecycle, and contributing to a mission-driven company at the forefront of immersive social experiences.
About VRChat
VRChat offers a first-of-its-kind, game-changing platform that provides an endless collection of social VR experiences and gives the power of creation to its robust community. With over 250,000 worlds and growing, VRChat’s vision is to allow users to bring their imaginations to life and help shape the metaverse anywhere in the world on any device. VRChat has raised around $100M to date with the support of our investors, which include: Makers Fund, Anthos Capital and HTC. We have a great team which includes people from: Netflix, Twitter, Meta, Roblox, Google, Amazon, Unity, Spotify, Discord, Uber, eBay, Robinhood, Twitch, Zynga and TikTok. Come and join the mission!
Role Overview
This role is for someone who runs toward operational excellence and the moments that actually shape how a company works: a well-run performance cycle, an insight that changes how a leader makes a decision, an employee who felt seen because someone followed through. You are fluent at both ends of the work. You can sit with a manager through a hard conversation in the morning and build the dashboard that contextualizes it in the afternoon. You care deeply about how a remote, globally distributed team actually feels to work in, and you’re hands-on with the tools that help People work scale without losing its human edge. You’ll be the operational backbone of the People function and the data layer underneath it. Operationally, you set a high bar for yourself — the details matter to you, and it shows. You’ll partner closely with the Head of People, owning a wide surface area independently while knowing when to pull someone in.
Role & Team Impact
As our Senior People Generalist, you’ll be a trusted partner to managers and a coach to team members throughout their employee lifecycle. You own the infrastructure and the programs that make the function run well every day.
What You’ll Own
Manager and Team Member Partnership
- Be a day-to-day partner for managers across the company on people questions, team dynamics, and coaching needs.
- Partner with the Head of People on employee relations, leading standard situations (performance concerns, interpersonal friction, accommodations, manager-team dynamics) while the Head of People handles more complex or senior-level cases.
- Coach managers and team members through difficult conversations and related people matters.
People Operations
- Manage core people processes end-to-end: onboarding, offboarding, benefits administration, compliance documentation, and HR systems, building and maintaining the necessary infrastructure.
- Identify and implement workflow automations and AI tools to create leverage and solve problems across People functions.
- Oversee internal communications for People programs, policy updates, and initiatives, applying change management principles.
People Programs and Enablement
- Manage the operational aspects of performance cycles: setup, timelines, and completion tracking.
- Develop manager enablement resources and serve as the primary point of contact for daily people inquiries.
- Own employee engagement initiatives end-to-end, including survey administration, data analysis, and surfacing actionable insights to drive measurable change.
People Analytics and Reporting
- Build and maintain people data dashboards and trackers.
- Produce insight-led summaries from data, explaining the "what" behind the numbers.
- Assist Recruiting with coordination and candidate experience as needed.
What You Bring
- 5 to 7 years of progressive HR experience in a generalist, HRBP, or hybrid HRBP / People Ops role.
- Solid understanding of employment law and employee relations fundamentals.
- Proficiency in managing a People Operations stack.
- Strong analytical skills, with fluency in spreadsheets and reporting tools.
- Excellent written communication skills, capable of creating scalable documentation.
- Hands-on experience utilizing AI tools in HR functions.
- Experience supporting globally distributed teams across various employment models and regions.
- An agile and iterative work approach, comfortable deploying V1 solutions and refining them.
- Empathetic and decisive, with a thoughtful approach to tradeoffs and confident decision-making.
- Proven ability to earn trust through consistent follow-through.
- Alignment with VRChat's core values: bold experimentation, healthy debate, full commitment, collaborative by default, and outcome-driven.
Nice to Have
- Background in gaming, social platforms, creator economy, or VR/AR; understanding that the product IS the community.
- Demonstrated track record of fostering belonging across a diverse, global workforce.
- Personal experience with VRChat or strong curiosity about social VR and its impact on human connection.
Benefits
- Work from anywhere! VRChat is a 100% remote company.
- Health Benefits.
- 401K for US & RRSP for Canadian Employees.
- Stock Options.
- Generous paid holiday schedule.
- Unlimited/Flexible vacation time.
- Paid parental leave benefits.
Equal Opportunity Employer
VRChat is an equal-opportunity employer. We welcome applicants from all backgrounds and foster a diverse, creative, and collaborative environment. We may use AI tools during the recruiting process. All job offers are subject to satisfactory referencing and background checks.