Account Director - Tech Brand

About the Role

As an Account Director, you will be instrumental in leading retainer clients, campaign projects, and new business development for a prominent tech brand. This role requires a dynamic individual who can manage key client relationships, spearhead strategic initiatives, and foster a culture of innovation and collaboration within the team. You will act as the primary expert for client account service needs while actively driving business development to fuel growth.

Key Responsibilities

• Present to clients and attend client and partner meetings and events.
• Take an influential leadership role in retainer clients and new business initiatives, leveraging client relationships for business growth.
• Develop and deliver strategic client presentations, offering concise, creative, insights-based, and social-first solutions.
• Manage client financials, including forecasts, budgets, and investments, ensuring timely invoice payments.
• Develop team members through training, coaching, and identifying growth areas.
• Oversee simultaneous project work-back schedules and deliverables for the cross-departmental internal team.
• Manage and track progress across functions, workstreams, and key milestones.
• Maintain a strong understanding of the client's industry, competitors, and evolving consumer landscape, developing trend reports and case studies.
• Control the quality of work produced, ensuring it meets client requirements and agency standards.

What We're Looking For

• Well-organized, a proven self-starter able to initiate, prioritize, and drive projects from inception to measurement.
• Experienced marketer in brand partnership building and creating high-impact, social-first marketing campaigns.
• Experience working with creators and influencers.
• Deeply tapped into culture, music, entertainment, fashion, etc., with impeccable taste.
• Experience running an influencer program and managing social media channels.
• Experience creating and implementing social media strategies.
• Experience running a $2M+ account.
• Familiarity with clients in tech, electronics, telecom, or related industries.
• Experience in a big agency environment, working with large, complex client organizations.
• Strong background in account management leading cross-functional teams in a social, influencer, cultural, or entertainment-focused fast-paced environment.
• Exceptional ability to analyze briefs, structure responses to complex challenges, and deliver projects efficiently.
• Experience interacting with junior to senior-level clients and growing relationships.
• Experience managing a team to achieve results.
• Flexibility to travel (10-20%) and attend staff events as needed.
• Proficient in Google Workspace (Slides, Sheets, Docs) and social/creator tracking tools (Sprinklr, CreatorIQ, Captiv8).
• 8+ years of agency experience; tech or related industry is a strong advantage.
• Strong balance of analytic and creative thinking.
• Strong written, verbal communication, and presentation skills.
• Strong understanding of the social & influencer space.
• Ability to manage direct reports and lead cross-functional teams.
• Experience with influencers, creators, and talent.

Location & Work Style

• Hybrid role requiring 2 days per week in office.
• Must reside in one of our US office locations: New York, Los Angeles, Chicago, or Miami.

Benefits

• Medical, dental, vision, and more!
• 401k & Roth retirement investment options with employer match.
• Gym and professional development stipends.
• Culture Club with monthly activities.
• DEI Council and Employee Resource Groups.
• Commute and parking benefits.
• Wellness program.
• And much more!

Salary Range

$100,000 - $145,000 annual salary

About 1000heads

1000heads is a global agency that combines data & analytics, strategy, technology, and creativity to build Social Age brands for leading businesses. With a global footprint across 12 offices, 1000heads serves blue-chip clients including Alphabet, Keurig, The North Face, San Pellegrino, Amazon, Cisco, and Diageo. We are an Equal Opportunities Employer committed to fostering an inclusive environment that celebrates diversity and promotes collaboration.