Agency Partner Manager - TikTok Shop (Remote)

AfterShip, a Great Place to Work Certified company, is revolutionizing the global eCommerce landscape. As a leading post-purchase SaaS company, AfterShip's mission is to build the world's leading automation platform for eCommerce merchants, unifying shipping, order tracking, AI delivery prediction, and returns management. Trusted by over 20,000 businesses, including global brands, AfterShip integrates seamlessly with major eCommerce platforms and over 1,200 carriers.

Your Mission:

We are seeking an Agency Partner Manager to spearhead the growth and success of agencies within the TikTok Shop ecosystem. Reporting to the Head of Partnerships, you will collaborate closely with the Manager of Strategic Partnerships and cross-functional leaders to build and scale a premier agency partner program. This role is pivotal in bridging TikTok Shop, agency partners, and internal stakeholders, defining the strategy for recruiting, enabling, and growing high-performing agencies that deliver lasting value.

From recruitment and onboarding to enablement, co-selling, and go-to-market initiatives, you will own the full partner lifecycle. You'll architect the infrastructure for scalable partnerships, develop frameworks, programs, and incentives to drive long-term engagement and performance across our partner network.

This is a remote role, with a preference for candidates based in Toronto, Los Angeles, New York, or Seattle. Occasional travel (up to 15%) is required, and flexibility in working hours is needed to support partners across North America, Europe, and LATAM.

What You’ll Do:

• Identify, recruit, onboard, and grow strategic agency partners, cultivating strong relationships with agency leadership and client-facing teams.
• Develop joint business plans, value propositions, and go-to-market strategies that align partner capabilities with merchant needs and AfterShip’s growth objectives.
• Own the health, performance, and growth of your agency portfolio, serving as the primary point of contact for escalations, engagement, and strategic planning.
• Design and evolve a scalable agency partner program, including tiering, incentives, certifications, deal registration, MDF frameworks, and partner benefits.
• Build playbooks, enablement resources, and co-marketing initiatives to establish AfterShip as the preferred solution within your agency ecosystem.
• Drive partner-sourced and partner-influenced revenue through co-selling, account mapping, lead generation, and close collaboration with Sales and Marketing teams.
• Create and scale partner training, certification, and demand-generation programs to boost partner engagement, adoption, and customer acquisition.
• Analyze partner performance, pipeline contribution, and program ROI to optimize investments, improve outcomes, and inform growth strategy.

Who We’re Looking For:

• 5-7 years of experience in partnerships, business development, or agency management, preferably within the TikTok Shop or eCommerce space.
• Strong understanding of the agency ecosystem (digital marketing, Shopify/TikTok Shop/Amazon/Wal-Mart service partners, etc.).
• Proven track record of building and scaling partner relationships that drive measurable business impact.
• Excellent interpersonal, communication, and negotiation skills.
• Experience collaborating with sales and marketing teams for GTM alignment.
• Familiarity with CRM and partner management tools (e.g., HubSpot, Euler, Crossbeam).
• Bilingual (Mandarin speaking preferred but not required).

At AfterShip, we value potential and encourage you to apply even if you don't meet every requirement.

Why You Should Join Us:

• Great Place to Work Certified: Recognized for our inclusive, values-driven culture.
• Innovative & Inclusive Culture: A collaborative environment driven by curiosity and creativity, fostering talent and innovation.
• Ambitious Mission with Real Impact: Contribute to transforming eCommerce and grow within a dynamic tech space.
• Thrive & Grow: Opportunities for career advancement and continuous learning.
• Flexible Work Setup: Remote-first/hybrid-flexible options with flexible hours to suit your working style.

Perks:

• Competitive compensation (USD $130,000 - USD $150,000 OTE)
• Remote-first/hybrid-flexible work setups
• Healthcare coverage from day 1
• Retirement plans with company match
• Unlimited PTO
• Annual learning & wellness benefit
• Monthly book perk
• Career progression & professional development
• In-office perks for hub locations (lunch, commuter benefits)

We are an equal opportunity employer and provide accommodations upon request.

We aim to fill this role as soon as possible.