Corporate Client Services & Hospitality Specialist

Company Description

Join TAL, a leading life insurer with over 150 years of experience protecting Australians. Backed by Daiichi Life, we are driven by ambitious goals to create superior products and services. We empower millions of Australians to live lives full of choices, options, and freedoms by providing essential support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities within a supportive and inclusive culture.

About the Role

This position is integral to the Client Services team, offering a varied experience across Concierge Services, Executive Board and Meeting room support, and Corporate Reception duties. The role is adaptable to operational needs, ensuring a dynamic work environment where you'll be a key point of contact for staff, clients, and visitors.

Responsibilities

• Provide a warm, professional welcome to clients, visitors, and staff at Reception and Concierge, creating a positive first impression.
• Manage the visitor sign-in process and control access to maintain security and operational efficiency.
• Oversee the shared inbox, responding promptly and professionally to all correspondence.
• Coordinate executive boardroom and meeting space bookings using the TAL administration system.
• Arrange meeting requirements, including catering and AV setups, and provide basic support for security, emergency, and WHS services.

Qualifications

• Demonstrated experience in corporate reception or client services roles.
• Proficiency in Microsoft Office Suite and visitor management systems.
• Excellent communication, problem-solving, and organizational skills.
• Strong ability to work effectively under pressure and autonomously.
• Professional presentation and a positive, service-focused attitude.
• Experience with IT/AV systems and holding Food Handlers’/RSA certificates are highly regarded.

Additional Information

TAL is committed to inclusion and supports the career growth of its diverse workforce. We are recognized as an Inclusive Employer and a Diversity Champion. We welcome applications from individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, caregivers, individuals with disabilities, people from culturally diverse backgrounds, and the LGBTIQ+ community. We offer adjustments during the recruitment process upon request. Employees are accountable for their actions and are expected to uphold our Code of Conduct. Background checks, including Criminal History, Bankruptcy, Entitlement to Work, Regulatory, and Reference Checks, may be conducted.

TAL values collaboration, accountability, and a drive to find the best outcomes for customers and partners.