Senior Software Engineer - NCX

About Pantheon

Pantheon empowers exceptional builders to shape the future of the web. Our WebOps platform serves over 300,000 websites globally for organizations like Google, Princeton, and the United Nations. Developers and marketers rely on us daily to build, iterate, and scale WordPress, Drupal, and Next.js sites reaching billions of users. We foster a remote-forward culture that values ownership, impact, and collaboration among a team of experts dedicated to their craft.

The Role

The New Customer Experience team is focused on enhancing the end-to-end journey for new customers adopting the Pantheon platform. This involves revamping how customers discover, evaluate, onboard, and derive value from our product. You will work with a variety of technologies, including Python services, our GraphQL gateway, authentication and authorization systems (Auth0), and infrastructure managed with Terraform on Google Cloud.

What You Need to Succeed

• Passion for continuous learning across a diverse technical stack.
• Desire to build new features and advance product capabilities.
• Capacity for meticulous work to ensure product reliability, stable deployments, and well-tested solutions.
• Good writing skills for contributing to technical documentation.
• Ability to collaborate effectively with cross-functional teams.

What You Bring to the Table

Experience

• 5-8+ years of professional software development experience.
• Advanced proficiency in programming languages such as Python, GoLang, or JavaScript.
• Strong understanding of distributed systems, data structures, and algorithms.
• Experience with cloud platforms (e.g., GCP, AWS) and container orchestration tools (e.g., Kubernetes).
• Experience with RESTful and GraphQL APIs.
• Proven ability to independently solve problems and drive projects to completion.
• Experience with authentication and authorization systems, including Auth0.

What We Offer

• Industry-competitive compensation and equity plan.
• Paid Time Off (PTO), Paid Sick Leave (PSL), and 12 Paid Company Holidays.
• Full medical coverage (Extended health care, dental, vision).
• Top-of-the-line equipment.
• In-office workspace option (Vancouver, BC Canada).
• Monthly allowances for wellness and reading.
• Access to LinkedIn Learning for continued development.
• Team and company-wide events and activities.

Compensation Range (CAD)

• The Canadian base salary range for this position is $115,400 - $144,000 CAD per year. Salary ranges are determined by role, level, and location. Compensation decisions depend on individual circumstances.