Senior UX Designer (f/m/d) AI Agent Conversational Experience

About IONOS

IONOS is a leading European provider of cloud infrastructure, cloud services, and hosting services, fostering a collaborative environment with open structures, a "duz-kultur" (informal address), and flat hierarchies. We believe in combining work with enjoyment and are committed to growth, always seeking new team members.

The Opportunity: Senior Designer - AI Agent Platform

We are launching a groundbreaking AI Agent platform aimed at becoming the digital assistant of choice for small and medium-sized businesses. As a Senior Designer, you will play a pivotal role in defining the visual appeal, user interaction, and overall experience of this next-generation intelligent assistant ecosystem. This position is ideal for creative and technically adept designers who excel in innovative and dynamic settings, ensuring our technology is intuitive, engaging, and user-friendly.

Your Mission

Craft intuitive, elegant, and efficient interfaces that simplify complex business logic for users.

Key Responsibilities

• Design and Enhance User Journeys: Conceptualize and refine user journeys focused on improved usability and streamlined, automated workflows to maximize user satisfaction.
• Rapid Prototyping and High-Fidelity Mockups: Swiftly convert ideas and requirements into high-fidelity prototypes, accelerating our iterative and agile development process.
• UI/UX Interface Design: Develop visually appealing and interactive elements that ensure consistency and accessibility across our next-generation, web-based platform.
• Cross-Functional Collaboration: Partner closely with engineers, product managers, and stakeholders, providing clear design documentation and actively participating in sprint planning.
• Conduct User Testing & Feedback Sessions: Execute usability tests, gather user feedback, and iterate on designs to ensure optimal user experiences aligned with user behavior insights.
• Develop and Maintain Design Systems: Contribute to the evolution of our design system to maintain speed, consistency, and a cohesive design language across the product suite.

Qualifications

• Over 5 years of experience in User Experience, User Interface, and Design, with a background in complex and modern digital products.
• Proven track record in designing feature-rich, functional, and visually engaging web-based applications (beyond marketing sites).
• Mastery of leading industry-standard UX/UI design and prototyping tools (e.g., Figma, Sketch, Adobe XD, Canva).
• Demonstrated ability to thrive in dynamic work environments and manage tight deadlines for design deliverables.
• Strong understanding of Agentic Workflows (highly valued), including modern trends in automation, AI, and multi-agent system workflows.
• A comprehensive portfolio showcasing deep expertise in user flow design, wireframing, and the transformation of concepts into polished, production-ready mockups.

Benefits

• Hybrid working model.
• Flexible working hours based on trust.
• Subsidized canteen and various free drinks at select locations.
• Modern office space with excellent transport links.
• Exclusive employee discounts for activities and products.
• Regular employee events (summer/winter parties, workshops).
• Extensive training and development opportunities.
• Various health and wellness programs, including sports and health courses.

Diversity & Inclusion

We value diversity and welcome all applications regardless of gender, nationality, ethnic and social origin, religion, disability, age, sexual orientation, identity, physical characteristics, marital status, or any other legally protected status.